Field Service Technician AllSTEM Connections - 3.9 San Jose, CA Job Details Temporary $35 - $40 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Equipment service recordkeeping Telecommunications network troubleshooting Project reporting Network antenna Field service equipment repair Telecommunications safety protocols Wireless access points Technical documentation Safety regulations Peripheral setup Hardware maintenance Mid-level Software installation Maintenance activity documentation Electrical safety procedures Computer hardware Desktop (troubleshooting support) Hardware configuration Telecommunications antenna installation Fiber optic systems installation Vendor communication Networking equipment (troubleshooting support) Twisted pair cables handling Antenna installation Network infrastructure management Peripheral hardware support Office equipment system installation Full Job Description The Field Service Technician provides hands-on technology installation, support, and troubleshooting for construction job sites. This position is responsible for setting up and maintaining on-site technology infrastructure, including computer hardware, network equipment, wired and wireless connectivity, cellular and internet solutions, cabling, and related systems. The role provides both on-site and remote technical support to resolve equipment and connectivity issues and ensure reliable operation of job site technology. Regular regional and nationwide travel is required to support installations, service needs, and technology deployments across multiple construction locations

Key Responsibilities:

Installation & Setup of Technology Infrastructure:

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Hardware Setup:

Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers.•

Network Equipment Setup:

Install routers, switches, and access points to create reliable on-site networks.

Cellular & Internet Setup:

Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.

Asset Distribution:

Distribution and confirmation of on-site mobility assets to validate setup, connectivity, and functionality.

Safety Protocols:

Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment.

Wiring and Cabling Installation:

Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices.

Technology Support & Troubleshooting:

On-Site and Remote Troubleshooting:

Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites.

Hardware & Software Support:

Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity.

Network Connectivity Issues:

Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems.

Asset Collection:

Collect and recover on-site assets at completion of job site work, or as needed.

Communication & Collaboration:

Vendor Coordination:

Liaise with technology vendors and service providers for equipment installation, repair, and support.

Documentation & Reporting:

Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management.

Nationwide Travel & On-Site Work:

Job Site Travel:

Travel regularly to construction job sites regionally or nationally, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential.

On-Site Presence:

Perform hands-on technical work, requiring physical presence at multiple job sites, with the ability to manage tasks efficiently and independently in varying locations Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #3412