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Field Service Tech - Non-union
Career Insights for Telecommunications Field Technician
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Scorecard
Based on South Carolina data
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What they do
A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
$65,342 / year median in South Carolina
+10% projected growth
Job Description
- Description
- Field Technician
- Job Type
- : Full-Time +, Non-Exempt
- Pay•: Competitive, Hourly •
Benefits:
- + Health Insurance (Medical/Dental/Vision) from day one + Company Sponsored Retirement Plan after one year of service + Employee Assistance Program + Life, long-term/short-term disability insurance + Vacation Time after one year of service + Paid Holidays after 90 days
Essential Functions & Responsibilities:
- + Termination and restoration of water service + Installation of theft deterrent devices upon termination + Obtain and provide updated account information prior to restoration of service + Perform emergency restorations as required + All work will be done in accordance with PUC Chapter 56 regulations + Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment + Performs up to standards within time frames outlined by the Field Supervisor and Project Manager + Commitment to customer service, responding to the needs of internal and external customers + Completes all work in an organized, timely manner, within instructed standard practice + Identifies and reports to management all hazardous working + Sets appropriate priorities and works in accordance with scheduled time requirements + Performs other duties as assigned + Adheres to all company policies and procedures + Adheres to mandatory safety policies and practices as well as OSHA practices •
Minimum Qualifications:
- + Must be 18 years of age or older.
- Education & Experience
- + High School Diploma or equivalent preferred. + 2+ years of exceptional customer service experience.
- Pre-Screen
- + Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.
License & Certifications:
- + Valid driver license required.
Travel Requirements:
- + Must have reliable transportation to and from the work location.
Physical Requirements:
- + •RARE•(less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.
OCCASIONAL
- (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching +
FREQUENT
- (up to 66%): standing, walking, sitting. +
CONTINUOUS
- (up to 100%): seeing, reading, hearing-speech-range, speaking clearly. Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling
- 1-833-222-3066
- . We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.
- Benefits
- We offer a competitive range of benefits to support our employees' health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.
- Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.
- An Equal Opportunity Employer.
- Please note:
- + _All job offers are subject to pre-employment drug screening and a background check._ + _Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position._
- Notice to
Agencies:
- We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position.