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MURPHY TOWER SERVICE LLC

Experienced Telecommunications Tower Technician

Career Insights for Broadband Technician

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Based on Tennessee data

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What they do

A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.

$68,829 / year median in Tennessee

+3% projected growth

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Job Description

Description:
We are seeking an experienced tower technician to join our Springfield, TN location. As a family-owned and operated business , we treat every team member as one of our own. Our employees are our greatest assets. We offer competitive pay and comprehensive benefits for dedicated workers who want a long, successful career - not just a job. Employees can expect a unique company culture that includes: Competitive salary and top-tier benefits Promotion opportunities to quickly advance. Hourly pay dependent on level of experience. Continuing education and training through paid-to-learn programs Wellness programs covering physical, mental and financial health Travel to various job sites with weekends at home: On top of an hourly rate, we pay per diem for travel: $45/day on travel days, $60 for days in-between. $25 additional per day if two employees share a hotel room. Employees use company vehicles with fuel provided. Lodging is covered by the company.
Telecommunications Tower Technician Business Unit:
Service Schedule:
May vary but typically
Monday-Friday Travel:
Requires 50-75%
Position Type:
Full-Time Job Description:
Responsible for performing maintenance, troubleshooting, and repair services on telecommunication towers and related equipment to ensure optimal network performance. KERA's - Key Essential Responsibility Areas for this position: Perform maintenance, troubleshooting, and repair work on telecommunication towers, antennas, radios, coax, and other wireless equipment. Respond to and complete service tickets according to customer specifications and deadlines. Assess issues, verify Scope of Work, and communicate needs or changes to the Service Superintendent or Project Manager. Identify and secure any necessary site access, permits, or equipment (lifts, cranes, safety gear, etc.). Ensure all required tools, test gear, and materials are available and in proper working order before mobilizing to site. Follow a work plan to organize tasks and ensure efficient use of time and resources while maintaining quality standards. Perform on-site testing, troubleshooting, and equipment swaps as necessary to restore or improve service. Maintain proper documentation of all work performed, including photos, test results, and service logs. Adhere to all safety standards and participate in safety audits as required. Maintain cleanliness and organization of company vehicles, tools, and assigned job sites. Properly handle, store, and return customer-owned equipment (antennas, radio heads, etc.). Provide support to fellow technicians. Other Duties as Assigned Other duties as assigned.
Requirements:
Requirements - Employees will need to be able to perform the following:
Knowledge, Skills, and Abilities:
Minimum 2-3 years of telecommunications tower experience (construction, service, or maintenance). Proficient in climbing towers and working at heights in various weather conditions. Strong troubleshooting skills for RF, fiber, and electrical systems. Excellent communication skills - both verbal and written. Basic computer and mobile app skills for ticketing, reporting, and testing software. Ability to manage time effectively and work independently. Strong organizational skills and attention to detail. Approachable and able to work collaboratively with crew members, subcontractors, and customers.
Educational Development and Qualifications:
High school diploma or equivalent required; technical training or certifications in telecommunications preferred. OSHA 10/30, First Aid/CPR, and RF Awareness certifications preferred (or willingness to obtain).
Physical, Mental, and Visual Effort:
Continuous speaking, hearing, and visual effort. Requires climbing, standing, walking, lifting, and carrying heavy equipment frequently. Continuous mental and visual concentration requiring attention to detail and accuracy.
Working Conditions:
Outdoor work in varying conditions (hot/cold, wind, etc.). Exposure to high noise levels and working at heights. Typical field service environment with frequent travel.