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GIS Field Technician
Career Insights for Telecommunications Field Technician
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What they do
A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
$66,197 / year median in Texas
+10% projected growth
Job Description
Job Description SUMMARY:
Under general supervision, collects various field data using portable Geographic Information System (GIS) equipment; performs inspections of flatwork in the right-of-way; and provides assistance to the Chief Surveyor in drainage studies.ESSENTIAL FUNCTIONS
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:- Collects field data on City Infrastructure; performs utility locates; and locates fire hydrants, fiber optic cables, and sanitary sewer manholes.
- Assists the Chief Surveyor with drainage studies; sets grades for culverts; and performs topographic surveys.
- Inspects the construction of flat work in the right of way, including driveways, sidewalks, and curbs.
- Reviews design plans, GIS, and Google Earth for processing right-of-way construction and utility permits in accordance with Engineering Standards.
- Communicate deficiencies in permit applications and design plans with customers for speedy resolution.
- Review revised plans and specifications to ensure comments from Engineering are incorporated.
- Field evaluate utility conflicts from 811 call locate field markings and GIS infrastructure maps and as-builts.
- Perform ROW construction Permit inspections for drainage, flat work inspections for sidewalks, driveways, curb and gutters for conformance with approved ROW Permit Design Plans and codes. Approve or reject concrete pre-pours.
- Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; and performs other duties as required or assigned.
- Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency.
KNOWLEDGE AND SKILLS
Knowledge:
- City organization, operations, policies, and procedures.
- GIS systems.
- GPS equipment.
- Surveying principles and practices.
- Driveway, sidewalk and curb construction practices and methods.
- Water and traffic utilities.
- Right of way construction standards.
- Business and personal computers, and spreadsheet software applications.
Skill in:
- Handling situations requiring diplomacy, fairness, firmness, and sound judgment.
- Providing efficient customer service.
- Operating and maintaining sophisticated GPS equipment.
- Using various hand tools and survey equipment.
- Understanding and applying City policies and procedures and applicable federal and state regulations.
- Explaining City policies and procedures.
- Establishing and maintaining cooperative working relationships with all levels within the City.
- Communicating effectively verbally and in writing.