A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
Field Technician Hill & Wilkinson General Contractors - 4.2 Richardson, TX Job Details 8 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Life insurance Qualifications Customer communication Full Job Description With over half of a century in the business, Hill & Wilkinson has steadily grown from a small family business, to a respected industry leader, providing a full range of contracting services in multiple markets. From a simple maintenance project, to design-build of a fast-track facility, we execute each project with persistent accountability. We listen to your goals so that we may develop strategies to successfully build your vision. Members of Hill & Wilkinson Benefits Program, have access to the following benefits : Health Dental Basic life insurance Short‐term disability (Exempt Employees Only) Long‐term disability (Exempt Employees Only) 401(k) retirement plan College 529 plan
The IT Field Technician is responsible for the installation, configuration, maintenance, and support of technology infrastructure and end-user systems at customer and company locations. This role includes deploying and troubleshooting network equipment, security cameras, audio/visual systems, televisions, wireless access points, structured cabling, and workstation devices while ensuring high levels of customer satisfaction and operational reliability. Key Responsibilities Install, configure, and support network infrastructure including switches, routers, firewalls, wireless access points, and related equipment. Install and maintain security camera systems, network video recorders (NVRs), and physical security devices. Mount and configure televisions, digital signage displays, and audio/visual equipment. Perform structured cabling installations including Cat5e, Cat6, fiber optics, and cable management. Troubleshoot and resolve hardware, software, network, and connectivity issues in the field. Install, configure, and support desktops, laptops, printers, and mobile devices. Conduct site surveys to assess customer requirements and recommend solutions. Document installations, network diagrams, configurations, and service activities. Coordinate with project managers, vendors, and customers to ensure successful project completion. Provide technical training and support to end users as needed. Ensure compliance with company standards, safety practices, and industry best practices. Participate in on-call support and emergency response activities when required. Preferred Qualifications CompTIA A+, Network+, or Security+ certification. Experience with Cisco, Ubiquiti, Meraki, Fortinet, Aruba, or similar networking platforms. Experience with structured cabling certification and testing tools. Knowledge of access control and building security systems. Key Competencies Technical Troubleshooting Customer Service Network Infrastructure Security Systems Audio/Visual Technology Time Management Documentation Teamwork and Communication
