We are looking for a Security Technician II to join our team in San Antonio, Texas in a contract role with the potential for a permanent position. This position focuses on supporting and improving access control and physical security environments through hands-on service, troubleshooting, and installation work. The ideal candidate is comfortable working directly with customers, resolving technical issues in the field, and helping maintain reliable security system performance.
Responsibilities:
- Deliver on-site service for access control and security systems, including routine maintenance, repairs, and performance checks.
- Investigate and correct equipment, software, and network-related issues affecting physical security operations.
- Install and set up access control devices, supporting hardware, cabling, and related software components.
- Respond to customer support needs with professionalism, providing clear updates and effective technical solutions.
- Record completed service work, configuration updates, and diagnostic findings in a thorough and organized manner.
- Travel to local client locations to complete planned service visits as well as urgent response calls.
- Take part in an after-hours on-call schedule to address critical outages and restore system functionality when needed.
- Partner with implementation and project teams on system upgrades, site expansions, and new security deployments.