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Technician I, Field Ops - Residential
Career Insights for Telecommunications Field Technician
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Scorecard
Based on Washington data
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What they do
A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
$72,635 / year median in Washington
+5% projected growth
Job Description
Technician I, Field Ops - Residential Ezee Fiber - 3.3 Kent, WA Job Details Full-time $27 - $30 an hour 1 day ago Qualifications Telecommunications safety protocols Maintenance inventory management Customer training On-site technical support Residential communication system installation projects Customer service Field engineering equipment configuration Customer engagement Fiber optic systems installation Technical training Residential telecommunications installation Safety standard operating procedures Technical Proficiency Field engineering Entry level Full Job Description At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration , we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve. We are seeking a skilled and customer-focused Technician I, Field Ops—Residential, to join our team at Ezee Fiber. In this role, you will be responsible for installing and activating fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This is a position that is ideal for individuals eager to grow their technical skills in a fast-paced environment. Install fiber services at customer homes, including termination, splicing, and testing. Install, configure, and troubleshoot Customer Premise Equipment (CPE). Manage work orders independently, meet SLAs, and document job details. Perform splicing and identify faults using fiber loss testing. Maintain inventory of tools and fiber components. Provide professional service and educate customers on fiber technology. Follow safety protocols and company policies during all field operations.