Inside Commercial Tire Service - Orem, UT Purcell Tire & Service Centers - 3.2 Orem, UT Job Details Full-time 22 hours ago Qualifications Customer relationship building Safety protocol adherence Client rapport building In-person customer service Minor mechanical vehicle repair High school diploma or GED Customer engagement
Full Job Description Description:
MISSION To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques.
ESSENTIAL DUTIES
Identify and inflate tires correctly for the size and ply Place wheels on balancing machines to determine counterweights required to balance wheels Dismount wheels from vehicles using lug wrenches and other hand and power tools Mount wheels onto vehicles Reassemble tires onto wheels Replace valve stems and remove puncturing objects Locate and seal punctures Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed Maintain positive relationships with customers Maintain tools and related tire accessories Maintain a clean shop to reflect the proper corporate image to the public Protect company assets Embrace Purcell's culture of safety and perform all jobs in a safe manner Regular attendance in accordance with assigned schedule Ability to perform physical requirements as listed in job description Other essential and non-essential duties, as assigned by management
No Other Job-Specific Licenses or Certifications Required:
Tire Industry Association CTS certification, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
(KSA's)
Job-Specific KSA's:
Tire Industry - Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.