Manager Student Services

The Manager of Student Services will be a student-focused professional to develop a holistic support structure for our student body. In this role, identify and manage resources students need to succeed, building meaningful relationships with adult learners who are balancing education with work, family, and life transitions. Have the opportunity to directly impact student success by creating connections, removing barriers, and ensuring every student feels supported throughout their educational journey. Responsibilities
Supervisory Responsibilities Oversee the Student Services department and Student Services Coordinator (where applicable).
Ensure effective communication about student concerns between Education and Student Services.
Understand the importance of triaging student needs with other Education Leaders.
Responsible for overall success of Student Services department's ability to provide adequate resources for students that ensure their success. Student Resources Build authentic relationships with students, serving as their primary advocate and resource for navigating challenges
Connect students with essential resources including transportation, housing, food assistance, and healthcare
Understand and distribute Student Linc services to students
Connect new students with peer support networks
Develop creative solutions to help students overcome challenges
Collaborate with financial aid, student services, and other departments Financial Aid Support Coordinate internal financial literacy programs and resources
Connect students with scholarship opportunities and external financial resources
Act as a Liaison between the Financial Aid Department, Business Office, and Education Department with student outreach efforts
Collaborate with Business Office on managing and dispersing from the campus student fund Career Services Support Collaborate and help coordinate career services workshops and events Activities and Campus Events Manage student engagement activities, clubs, and events that build community and enhance student experience
Coordinate and oversee new student orientation and commencement ceremonies that celebrate student achievements
Manage federal work-study programs and coordinate student ambassador initiatives
Coordinate and student surveys and feedback initiatives Messaging and Media Support Support social media efforts that showcase student success and build school community
Manage screen cloud messaging and delivery
Manage and maintain Dean's list and Honor's society lists Requirements Someone who genuinely enjoys connecting with adult learners and understands their unique challenges
Naturally organized and able to juggle multiple priorities while maintaining attention to detail
Comfortable learning new systems and processes as you grow in the role
Excellent communicator who can build trust quickly with students from diverse backgrounds
Proactive problem-solver who sees obstacles as opportunities to help students succeed Education and Experience Associate's degree required or 3 years related experience; Bachelor's degree preferred Full-Time Benefits Medical, Dental, Vision
Life and Disability Insurance
401(k) with Company Match
Paid Time Off and Holidays
Growth Opportunities About Lincoln Tech
For over 75 years, Lincoln Tech has been a national leader in career training across Healthcare, Automotive/Diesel, Skilled Trades, Information Technology.
Lincoln Tech is an Equal Opportunity Employer.