Service Coordinator

OLIVE BRANCH USX TERMINAL

Monday-Friday 4:00pm - 12:30am

Compensation Range:

$32,900 - $49,400

Who We Are:

TOTAL Transportation is dedicated to the profitable delivery of each of our customer's shipments safely, on-time, and claim-free. Our commitment to consistently providing superior service is what makes TOTAL Transportation of Mississippi the best trucking company for all your U.S. transportation needs. We strive daily to provide the service our customers expect and deserve. Safety, security and service will prevail above all else. Each and every employee of Total Transportation of Mississippi is now and always will be dedicated to these principles.

What You'll Do:

Responsible for implementing company policies in the shop environment. Direct impact on a shop budget through control of overtime, proper paperwork flow and completion, adequate warranty information, follow up on shop procedures, and service tracking. Entering descriptions of repairs, coding work and recording technician's time. Specific tasks include opening and closing of repair orders, taking driver write ups, interacting with drivers, maintaining input into shop log, reviewing and correcting shop repair orders, parts distribution, tracking outside repairs and communication with operations. In the absence of a lead tech on any shift the position acts in the role of lead tech and makes all decisions related to the performance of the lead tech position. Includes such responsibilities as directly supervising the technicians for productivity, quality of repair, and proper diagnosis. Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner. Ability to work on a TTMS site or TTMS customer location site while performing the essential functions of this position. May include other duties as assigned by Management.

What We're Looking For:

Education Any combination of education or experience equivalent to a high school diploma preferred Experience Four years of shop or Truck Experience Skills/Certifications Able to work with all shop tools Technical aptitude Problem-solving skills OEM, Vendor or Company Training PDI module. OEM, Vendor or Company Training Air brakes module OEM, Vendor or Company Training Suspensions & axles OEM, Vendor or Company Training Drivetrain/driveline OEM, Vendor or Company Training Brake Foundation parts Company Tire maintenance (basics on diagnosing alignment & pressure concerns) Company Wheel On/Off and Inspection process OEM, Vendor or Company Training Basic electricity/volts, ohms, and amps OEM, Vendor or Company Training Basic electricity/terms OEM, Vendor or Company Training Pro-link training for trip data info and reset requirements. Freightliner Dawn of the Century Completed Freightliner Century Class Electronics OEM, Vendor or Company Training Using a Digital Multimeter Completed Freightliner Secondary Air Completed Freightliner Cool it components Completed Freightliner Cool it fundamentals Completed Freightliner Service Link OEM, Vendor or Company Training Pro-link for parameters Completed Freightliner Fault code retrieval (all ECU's) OEM, Vendor or Company Training or Autoshift (CD with test/Eaton) OEM, Vendor or Company Training ABS/ATC theory (Meritor) Completed Freightliner Basic electricity/symbols and diagrams Completed Freightliner Basic electricity/magnetism Completed Freightliner Data link theory (J1587 & J1939) Completed Freightliner Cummins Institute OEM, Vendor or Company Training Detroit Diesel Diagnostic Link OEM, Vendor or Company Training Service Ranger Understand corporate tire program. Physical Fitness Normal eyesight and hearing Driver's license essential. Must provide own hand tools that are adequate to perform job functions. Why Total? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! Medical, Dental, and Vision Basic/Supplemental Life Accidental Death/Dismemberment Health Savings Accounts Flexible Savings Accounts Company Paid Holidays Paid Time Off 401k with Employer Matching Contribution Employee Stock Purchase Plan Paid Parental Leave Short Term Incentive Program Employee Assistance Program Pet Insurance Work Environment / Physical Requirements - Normal office settings This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Total is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.