A Packaging Machine Operator operates and maintains machinery which packages a product or products at a production or manufacturing facility, or a distribution hub.
The Lead Packaging Technician is a working-floor position that reports to the Packaging Supervisor and carries the Supervisor's direction onto the packaging floor. This role actively packages product while providing immediate task direction, reinforcing procedures, monitoring pace and quality, and escalating issues to the Packaging Supervisor. What You'll Do (Personnel Duties, Authority, and Responsibilities): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other responsibilities and projects may be assigned for the overall benefit of the organization.
Packaging Execution & Floor Presence:
Actively perform packaging work and, when assigned and appropriately trained, assist Post-Harvest, Processing, Inventory, Cultivation, or other departments while maintaining a visible, dependable floor presence for Packaging Technicians. Carry out the approved daily packaging plan and help organize workstations, immediate tasks, and break coverage within the Packaging Supervisor's direction and the Production Manager's broader priorities. Provide immediate direction and real-time correction when Technicians are not following SOPs, batch instructions, safety rules, or quality standards. Support training and onboarding assigned by the Packaging Supervisor and reinforce approved packaging, labeling, sanitation, documentation, and equipment practices. Monitor work pace, quality, focus, and completion and keep the Packaging Supervisor informed of floor status and support needs. Escalate recurring performance, staffing, quality, equipment, safety, or procedural concerns to the Packaging Supervisor.
Product & Workstation Readiness:
Confirm assigned bulk or work-in-process is present, identified, and ready before work begins and report shortages, delays, or inconsistencies. Check returned or released material against the Packaging Supervisor's direction and report incomplete, damaged, late, or inconsistent material. Prepare workstations, equipment, approved labels, and packaging components for assigned work and promptly communicate missing needs.
Packaging Quality, Compliance & Records:
Verify product identity, weight, count, seal, batch information, and finished-unit quality before handoff. Use only approved labels and components and ensure correct application under Connecticut DCP requirements and company procedures. Maintain accurate, real-time travelers, batch records, counts, waste, rejects, work-in-process, and completion records. Provide accurate packaging data and complete only seed-to-sale system entries specifically assigned and authorized by the Packaging Supervisor. Stop and isolate affected work and escalate any product, label, count, seal, or record discrepancy.
Equipment, Handoffs & Shift Communication:
Operate, clean, change over, and perform approved minor troubleshooting on packaging equipment. Complete line clearance, sanitation, and changeover checks to prevent mix-ups, cross-contamination, and downtime. Monitor line-side materials and report shortages or replenishment needs to the Packaging Supervisor before they delay production. Stage and transfer completed product and records to Inventory only as directed by the Packaging Supervisor. Report output, incomplete work, constraints, material status, and next shift needs to the Packaging Supervisor. What You Bring (Qualifications): Must be at least 21, hold a high school diploma or equivalent, and maintain required DCP employee registration. At least one year of packaging or production experience; regulated industry experience preferred. Previous team-lead, training, or floor-coordination experience preferred. Working knowledge of packaging SOPs, batch records, label controls, sanitation, and safety. Ability to operate packaging equipment and perform approved minor troubleshooting safely. Strong attention to detail, organization, recordkeeping, time management, and priority control. Clear communication, sound judgment, dependable attendance, and ability to lead by example.
Additional Expectations:
On-site at 115 Forest St., Norwich, Connecticut 06360; generally, weekdays on first shift. Schedule changes or overtime may be required for deadlines, changeovers, inventories, cross-department support, or other operational needs. This is a working-floor role, not a formal supervisory position. The Lead Packaging Technician may give immediate task direction but does not independently schedule, formally evaluate, discipline, hire, terminate, or change approved production priorities. The Production Manager retains department-wide production priorities, staffing authority, purchasing strategy, and overall Production oversight. The Packaging Supervisor directs daily packaging execution, trackers, line assignments, routine material readiness, seed-to-sale system work, and coordination. Inventory retains brand registration, finished-goods release, delivery, and transportation.
Physical Demands & Work Environment:
This position operates in a secured cannabis cultivation and processing environment. Duties require prolonged standing or sitting, walking, bending, reaching, repetitive hand movements, and lifting up to 50 pounds. The environment may involve cannabis odors, dust, temperature changes, equipment noise, and required PPE. Reasonable accommodations may be provided to qualified individuals with disabilities.
Note:
Crisp Cannabis / Let's Burn is a substance-free workplace and an equal opportunity employer. The company provides equal employment opportunities and reasonable accommodations in accordance with applicable law.
Pay:
From $19.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Education:
High school or equivalent (Required)
Experience:
Packaging:
1 year (Required)
Leadership:
1 year (Required) Shift availability: Day Shift (Required) Ability to