Client Advisor Falconeri

ONIVERSE

(CALZEDONIA, INTIMISSIMI, FALCONERI, ANTONIO MARRAS) Update date : Oct 2, 2026

Country :

USA Region :

Massachusetts County :

Suffolk County Town :

BOSTON Additional Information address : 800 BOYLSTON

ST, BOSTON, MA 02199

Category :

Retail Contract type : Permanent teletravail : No remote

Availability :

Full time

Experience :

2 to 5 years

Salary :

$28 - $32 per hour plus monthly commissions Company presentation - ONIVERSE (CALZEDONIA, INTIMISSIMI, FALCONERI, ANTONIO MARRAS) Oniverse was founded in 1986 close to Verona, Italy with the aim to create a new way of selling hosiery and beachwear for women, men and children, through a franchising sales network. More than thirty years later, Oniverse boasts more than 5,600 shops throughout the world with different brands such as Calzedonia, Intimissimi, Falconeri and Antonio Marras. The success of Oniverse is the result of a number of factors: the huge range of products, the particular attention paid to fashion and the unbeatable quality-price ratio. These are some of the features that have enabled Oniverse to satisfy even its most demanding customers. Job description Be responsible for capturing customers' information using multiple means to communicate, utilizing phone and written follow-up contact. Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions. Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager. Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity. Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment. Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs. Supporting managers in maintaining the visual and housekeeping standards of the store. Able to successfully operate our POS system, send eod emails, opening and closing procedures.

Store Cleanliness:

at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Profile Eligibility to work in the US for any Employer High School graduate or equivalent Minimum 3+ years of experience in customer service and contemporary or luxury retail industry Excellent verbal, written communication and sales skills, with a strong customer service orientation Commitment, being self-motivated and goal oriented Impeccable presentation and the ability to thrive in a demanding environment Problem solving mindset Ability to work a flexible schedule, including holidays and weekends Additional language proficiency may be preferred or required depending on the customer base of store location. Please refer to the location-specific posting for more details. Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) Apply Now