CSR/ Production

Job Overview Minuteman Press Grapevine is recruiting for an experienced Customer Service Representative. While the focus is on Customer Service, this role is involved in all areas of the business including digital print production and bindery/finishing. Graphics knowledge is a plus. Being a fast paced environment, you must be flexible, a team player, a good communicator, have great organization skills, attention to detail, and the ability to multi-task.

DUTIES AND RESPONSIBILITIES

Answering phone, email, and in-person customer inquiries Build jobs in our print management system (which we will train you on) with accurate spec's, costs and recommended pricing. Manage production workflow to ensure optimum productivity and output Communicate with clients and vendors as necessary to source quotes, manage orders, product information. Operate bindery & finishing equipment (cutter, drill, punches, folders). Hand finishing. Inspect and verify that completed projects are produced to Minuteman quality standards. Order supplies/ maintain inventory of paper, bindery supplies, toner, packing supplies etc. Perform other related duties in relation to the requirements of a print shop, cleaning, etc Qualifications Excellent communication skills, verbal and written. Excellent time-management skills. You should be able to juggle multiple tasks and aggressive daily deadlines with minimal supervision and extraordinary attention to detail. Work both independently and as a member of a team, from concept to completion. Proficiency with Microsoft Office (Word, Excel & Outlook). Experience with Adobe suite specifically Illustrator and InDesign (Preferred) Experience with CorelDraw (Preferred)

Pay:

$15.00 - $23.00 per hour

Benefits:

On-the-job training Paid time off

Work Location:

In person