Technical Operations & Assembly Specialist USA Lightning LLC Scottsdale, AZ Job Details Full-time $24.50 - $31.00 an hour 1 day ago Benefits Paid time off Qualifications Packing Manufacturing facility experience Attention to detail Warehouse experience Manufacturing Full Job Description Amusement Machine Manufacturer - Scottsdale, AZ USA Lightning is an Arizona-based manufacturer of interactive amusement and prize machines used in bowling centers, family entertainment centers, arcades, restaurants, and other entertainment locations throughout the United States. We are looking for a hands-on, highly dependable Technical Operations & Assembly Specialist to join our Scottsdale operation. This is not a position for someone who needs to be told what to do throughout the day. We are looking for a person who takes ownership of their work, pays close attention to details, communicates well, and naturally looks for the next productive thing that needs to be done. If you finish an assignment, we expect you to ask "What's next?" —or recognize what needs attention and take initiative. What You'll Do Your responsibilities will include: Assemble amusement machines and their electrical/mechanical components according to established procedures. Install and connect wiring, electronics, monitors, lighting, bill acceptors, card readers, motors, and other components. Test completed machines thoroughly before shipment and identify/correct problems before they reach the customer. Troubleshoot electrical, mechanical, and operational issues. Maintain extremely high attention to detail and quality control. Assist customers by phone, text, and email with basic technical-support questions. Clearly document customer issues so more complex problems can be escalated when necessary. Prepare machines and parts for shipment, including packaging, labeling, documentation, and freight coordination. Assist with inventory counts, receiving, parts organization, and maintaining accurate stock levels. Keep assembly and warehouse areas organized and production-ready. Communicate immediately when parts, information, or assistance are needed rather than allowing a project to sit unfinished. Look for productive work and solutions without waiting for constant direction from management. The Person We're Looking For Technical ability is important, but attitude, initiative, communication, and attention to detail are equally important to us.

The right person will be:

Self-directed and proactive. You don't sit idle waiting for someone to give you another assignment. A problem solver. When you encounter an obstacle, your first instinct is to investigate, find a solution, or ask for help. Detail-oriented. You notice loose connections, missing hardware, incorrect wiring, cosmetic defects, and other things that shouldn't leave our facility. A strong communicator. You can communicate professionally and clearly in person, over the phone, by text, and by email. Customer-friendly. You're comfortable speaking with customers and helping them solve problems. Organized. You can keep track of multiple machines, parts, shipments, and priorities. Dependable. You show up on time and follow through on commitments. Positive and energetic. You contribute to a productive work environment and take pride in getting things accomplished. Comfortable learning. Our machines combine electronics, mechanical components, computers, lighting, payment systems, and software. We don't expect you to know everything on day one, but we expect you to want to learn. Preferred Experience We would especially like to meet candidates with experience in one or more of the following: Electromechanical assembly Low-voltage electrical systems Electronics troubleshooting Arcade/amusement equipment Vending equipment Automotive or equipment electrical systems Manufacturing or production Field service Technical/customer support Shipping, receiving, or freight logistics Inventory and warehouse operations 2+ years of hands-on assembly, technical, mechanical, electrical, or related experience is preferred. What Success Looks Like A successful person in this position doesn't simply complete assigned tasks. They take ownership of the operation around them. Machines get completed correctly and on time. Problems get communicated before they become delays. Customer questions get answered professionally. Shipments are prepared accurately. Parts stay organized. And when one job is finished, they identify what needs to happen next. If you're someone who enjoys staying busy, solving problems, working with your hands, helping customers, and being relied upon to get things done, we'd like to meet you. To Apply Please send your résumé along with a short response to these three questions: 1. Tell us about a time you encountered a problem at work and solved it without waiting for your supervisor to tell you what to do. 2. What do you normally do when you finish your assigned work and your supervisor isn't immediately available? 3. Tell us about something mechanical, electrical, technical, or hands-on that you have built, repaired, or troubleshot.

Pay:

$24.50 - $31.00 per hour

Benefits:

Paid time off

Work Location:

In person