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Infosys
Senior Consultant Cognitive Manufacturing
Career Insights for Operations and Maintenance Specialist
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What they do
An Operations and Maintenance Specialist works for a production plant or manufacturer. They may direct and coordinate the daily operations and maintenance of a facility in collaboration with leadership. May assist in establishing new system processes, such as improving production cost, product quality, policy and procedure implementation, material and inventory utilization, and operation efficiency.
$87,591 / year median in Illinois
+1% projected growth
Job Description
Senior Consultant, Infosys Consulting - Cognitive Manufacturing Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Manufacturing Industry Consultants to support and advance its Cognitive Manufacturing service offering. Management consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in Manufacturing Industry consulting. The ideal candidate will have a minimum of 5 years of experience in the Manufacturing sector with a strong understanding of one or more industries such as Automotive, Aerospace, Defense and Industrial Products. Successful candidates will understand manufacturing, distribution and supply chain for discrete, continuous, batch, make-to-stock, make-to-order and engineer-to-order manufacturing processes, including enabling technologies. A key focus area will be helping clients reimagine manufacturing through Industry 4.0, AI/ML, GenAI, IoT, digital thread, smart factory, manufacturing data foundations and other enabling technologies. About the Role The Senior Consultant role within the Manufacturing consulting practice of Infosys focuses on partnering with business and technology stakeholders to help craft and execute transformation strategies. Senior Consultants provide support to Principal Consultants and Infosys teams across strategy, business case definition, requirements, business process design and re-engineering, business architecture and operating model design. Within the Cognitive Manufacturing service offering, this role serves as a client-facing workstream lead responsible for analyzing manufacturing value-chain processes, facilitating process walkthroughs, identifying AI-enabled improvement opportunities, defining future-state capabilities and developing practical roadmaps that help clients move toward connected, adaptive and insight-driven manufacturing operations. Industry 4.0 Context Industry 4.0 provides the broader transformation context for this role, reflecting the shift from traditional manufacturing operations to connected, intelligent and adaptive production ecosystems. The Senior Consultant will help clients assess and advance smart manufacturing capabilities by connecting business processes, cyber-physical systems, industrial data, automation, AI-enabled decision intelligence and digital technologies across the manufacturing value chain. This includes supporting the evolution of factories, supply networks and engineering-to-service processes through IIoT, digital thread, smart factory platforms, edge and cloud architectures, advanced analytics, AI/ML, GenAI, manufacturing data foundations and human-centered operating models. In this context, the role is expected to translate Industry 4.0 themes into practical consulting outcomes, including maturity assessments, use-case identification, future-state capability design, roadmap development and value case definition. The focus is on helping manufacturing clients improve throughput, quality, resilience, sustainability, productivity and decision speed while enabling closed-loop operations across product development, planning, production, quality, maintenance, logistics and service. Cognitive Manufacturing Focus Support Cognitive Manufacturing engagements that connect process, data, systems, AI use cases, operating model changes and measurable value realization. Analyze end-to-end manufacturing value-chain areas including New Product Introduction, product industrialization, parts reuse, BOM synchronization, production planning, shop floor execution, quality, maintenance, supplier collaboration, logistics and service feedback loops. Translate business pain points into digital thread, manufacturing data foundation, AI/ML, GenAI, analytics, automation and human-in-the-loop decision intelligence opportunities. Support the development of value cases tied to throughput, OEE, first-pass yield, scrap reduction, downtime, engineering productivity, inventory, working capital, launch performance and service quality. Responsibilities include but are not limited to: Lead defined workstreams at Manufacturing clients to address pressing industry issues related to updating and transforming manufacturing facilities and value chains with new technologies that increase throughput, improve quality, lower cost of operations, improve sustainability and enhance resilience. Analyze and improve processes across customer experience, R&D, NPI, product industrialization, parts reuse, engineering change, end-to-end supply chain, manufacturing, distribution, quality, maintenance, service, sales, HR, finance and their enabling technologies. Facilitate stakeholder interviews, current-state assessments, process walkthroughs, design workshops and future-state working sessions across business, engineering, manufacturing, quality, supply chain, IT, OT and service teams. Document current-state processes, root causes, pain points, data flows, business rules, system dependencies, manual workarounds and value leakage across the manufacturing value chain. Develop future-state process concepts and capability maps that connect NPI, engineering change, parts reuse, EBOM-MBOM-SBOM alignment, process planning, production execution, quality, maintenance, logistics and service feedback. Identify and prioritize AI-enabled use cases such as predictive quality, predictive maintenance, AI-assisted scheduling, part similarity search, duplicate part detection, BOM comparison, engineering change impact analysis, operator assistance and manufacturing performance intelligence. Translate business needs into requirements, user stories, data needs, capability definitions and solution considerations for consulting, technology, data, AI, PLM, MES, ERP, QMS and IIoT teams. Develop business case inputs, benefit hypotheses, KPI frameworks and roadmap recommendations that link Cognitive Manufacturing capabilities to measurable operational and financial outcomes. Build client relationships specific to the engagement and seek client input in a structured manner to better understand needs and develop practical solutions. Collaborate with other streams, including technology delivery teams across Infosys, to deliver a compelling value proposition and align consulting recommendations with feasible implementation pathways. Provide leadership and mentor junior consultants and analysts in the engagement team by reviewing analysis, shaping deliverables and supporting professional development. Publish thought leadership and insights on manufacturing industry trends, cognitive manufacturing, AI in manufacturing, digital thread, smart factory and related challenges and opportunities. Support business development activities, assist in presales and sales processes, and develop market-relevant points of view to generate and sustain presence in the marketplace.