•Only the first 150 applications will be accepted•$17.29 Hourly This is a part-time position. Up to 1000 Hours Per Fiscal Year Under general supervision, performs a variety of duties involved in the operation of video surveillance and video equipment in the Police Dispatch Center. Monitors and operates video cameras using various computer systems and computer equipment to identify crime and disturbance issues, make notifications to violators, and capture video and images for evidentiary purposes. Utilizes a Computer-Aided Dispatch System to monitor and enter calls for non-emergency services. Responsible for saving, transferring, and downloading video as necessary. May testify in court. Performs other related duties as assigned. Duties may include, but are not limited to, the following: Monitors live and recorded video feeds to identify criminal activity, disturbances, traffic issues, suspicious behavior, and other incidents requiring law enforcement attention. Documents observations by preparing clear, accurate, and concise reports of incidents, crimes, and other noteworthy events. Creates, labels, saves, transfers, downloads, and manages digital images, video evidence, and other media using specialized software. Makes public announcements, provides warnings, and communicates pertinent information through department camera and public address systems. Monitors multiple video displays simultaneously while maintaining situational awareness and prioritizing incidents. Notifies the appropriate City personnel and department staff of incidents requiring response or follow-up. Conducts vehicle registration and records checks through the California Law Enforcement Telecommunications System (CLETS) and relays pertinent information to department personnel. Receives and processes non-emergency calls from the public requesting police; determines the nature, location, and priority of incidents in accordance with established procedures. Operates public safety telecommunications equipment, including telephone, radio, computer-aided systems, video monitoring systems, teletype, fax, copier, and other office equipment; performs basic equipment testing as required. Enters, updates, and retrieves information related to wanted persons, stolen property, stolen vehicles, vehicle registrations, and other law enforcement records. Communicates effectively with police officers, dispatchers, City personnel, and other department staff to coordinate responses and share critical information. Utilizes telephone, computer, radio, and video monitoring systems simultaneously while maintaining accuracy and attention to detail. Learns and applies department policies, procedures, police codes, practices, and methods related to public safety communications and camera operations. Maintains knowledge of the City's geography, streets, landmarks, and key facilities to support effective incident monitoring and response. Exercises sound judgment, prioritizes multiple tasks, and remains calm while working under pressure in emergency and high-stress situations. Provides professional, courteous, and effective customer service when interacting with the public and City personnel.

Experience:

Experience in law enforcement support is highly desirable. Successfully complete the California Law Enforcement Telecommunications System (CLETS) within 6 month of hire date. Experience with high volume telephone's and/or video monitoring experience is preferred.

Education:

High school diploma or equivalent.

License:

Possess and maintain a valid California Class C Driver's License.

Special Requirements:

Essential functions and duties require the following physical abilities and work environment: Ability to work in a standard office environment and travel to various City facilities and locations as needed. Ability to work in an enclosed environment for extended periods while maintaining focus and attention to detail. Ability to communicate effectively, including hearing and speaking in person, by telephone, radio, and other communication devices. Ability to sit for extended periods and frequently stand, walk, reach, bend, stoop, kneel, twist, and use hands to operate computers, telecommunications equipment, and other office devices. Ability to occasionally lift, carry, push, or pull files, equipment, and other materials weighing up to 25 pounds. Ability to work rotating shifts, including evenings, nights, weekends, holidays, overtime, and emergency call-back assignments as required.

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. The employment application must be completed and submitted online. Applicants must list current and past work experience. Do not indicate "See Resume". Proof of education such as but not limited to, university/college transcripts and degrees must be submitted online with your application. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply. Please note, the City of Redlands' preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which may include a drug/alcohol screening depending upon job classification). The City of Redlands utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization. For questions regarding this recruitment, please contact Julie Maher at jmaher@cityofredlands.org or Sophia Diaz at sdiaz@cityofredlands.org