•Must have night and weekend availability

•

GENERAL STATEMENT OF DUTIES

Under the direction of the Player Tracking Manager - Video Gaming Operations, is responsible for the operation of the Player Tracking system.

DUTIES AND RESPONSIBILITIES 1.

Input patron information into system, ensuring that all information is accurate and complete. 2. Provide excellent customer service to insure that the patrons enjoy their visits. 3. Maintain an accurate database of customers and the points earned, as well as the comps provided. 4. Perform promotional drawings while adhering to the rules and controls as set forth by the Marketing Department. 5. Perform related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND TRAINING

Must possess a solid background of personal computer experience and must be personable with excellent communications skills

ACCEPTABLE TRAINING AND EXPERIENCE A

high school diploma and experience in the customer relations field. Must be approved for and maintain a valid Video Lottery Gaming Employee Non-Key license issued by the New York State Gaming Commission.' '

Work Location:

One location

Work Remotely No Pay:

$17.65 - $18.45 per hour

Benefits:

Dental insurance Employee discount Health insurance Retirement plan Vision insurance Shift availability: Night Shift (Preferred) Ability to

Commute:

Batavia, NY (Required) Ability to

Relocate:

Batavia, NY:

Relocate before starting work (Preferred)

Work Location:

In person