Common Access Card (CAC) Operator / Verifying Official

CLEARANCE LEVEL

Public Trust (US Citizenship Required)

ORGANIZATION OVERVIEW

Headquartered in Camp Springs, Maryland, CHRONOS Systems Inc. is a Systems and Solutions provider with over 30 years of experience providing support to the Federal Government in both classified and unclassified environments. CHRONOS is a minority owned and operated small business, with 50+ full-time employees across the DC metro area.

PRIMARY OBJECTIVE

(S): Provide professional services to support HSPD-12 compliant PIV Credentials Issuance. The professional support services will assist the client in three functional areas, Enrollment, Issuance, and Card Maintenance.

JOB DESCRIPTION

Job Purpose:

The personnel shall have the capability of working in professional environment, providing administrative and PIV Issuance support.

Duties:

Provide PIV card or CAC issuance support and services Review card credential request form Enter card credential request form data into PIV Management System Capture fingerprints Issue, revoke, and recover ID certificates, e-mail certificates, and e-mail encryption keys for personnel Review customer status and physically verify customer identification Verify the validity of customer submitted form and enter forms in appropriate database. Produce and issue PIV to customer. Perform post-issuance PIV functions. Generate PKI e-mail certificates. Reset or replace existing Personal Identification Number (PIN) Troubleshoot PIV card issues Replace damaged cards

Skills/Qualifications:

Excellent working knowledge of Microsoft Office's suite applications. Exceptional written and verbal communication and interpersonal skills. Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer requirements. Notable proofreading and typing skills. Adapts and able to deal with frequent changes in the work environment. Strong organizational skills and is detail oriented. Demonstrate accuracy and thoroughness to meet productivity standards in a timely manner. Customer Service and data entry experience. Availability to work hours between 06:00am-4:00pm, Monday through Friday Public Trust clearance or higher required. US Citizenship required Education & Experience GED or High School diploma. College education desired but not necessary Professional verbal and written communicated skills required CAC/VO and/or credentialing issuance experience is required. Pay is based on past experience.

Job Types:

Contract, Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

badge issuance: 1 year (Preferred) Security clearance: Confidential (Preferred)

Work Location:

In person