Product Engineering Business Lead OpenAI

• 4.6 San Francisco, CA Job Details $333,000
• $370,000 a year 3 hours ago Benefits Paid parental leave Health savings account Caregiver leave Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Qualifications Customer communication Business analysis Account development Manufacturing facility experience Machine intelligence Networking through strategic partnership building Manufacturing Business operations Strategic partnerships Manufacturing company experience AI applications Cross-functional communication Full Job Description Special Situations•San Francisco About the Team OpenAI's Product Design & Manufacturing (PD&M) vertical works with customers across the product lifecycleance, reduce waste, increase factory uptime, and improve output and yield.

About the Role We are hiring a Manufacturing Expert to bring deep factory-operations expertise and commercial judgment to customer engagements. You will lead early discovery and advise Forward Deployed Engineering (FDE) and account teams on factory context those decisions and keep delivery grounded in operating reality. This is a hands-on, customer-facing role at the intersection of manufacturing, AI, deployment, and business development. You will speak the customer's language, help operators and executives articulate underlying problems, and steer conversations toward work that can deliver meaningful value and is a strong fit for OpenAI. Success means focusing OpenAI on valuable, operationally grounded manufacturing problems; helping FDE make better scoping and proposal decisions; earning customers' trust in our manufacturing judgment; and turning successful engagements into broader partnerships. Over time, this role could grow into leading OpenAI's manufacturing practice. Key Responsibilities Join and help lead early customer conversations and workshops, bringing relevant manufacturing context to operators, technical leaders, and senior executives. Surface and frame high-value manufacturing problems, then advise FDE and account teams on likely fit, impact, constraints, and adoption considerations. Partner with FDE and customer teams throughout delivery to keep solutions grounded in operational reality, identify manufacturing risks early, and support adoption and measurable customer value. Serve as the manufacturing expert in the room, bringing credibility across factory processes, production systems, operational constraints, and business tradeoffs. Help win and expand strategic partnerships by shaping account strategy, executive engagement, compelling use cases, buyer narratives, and credible commercial paths. Establish a clear operating cadence across priority manufacturing pursuits and deployments, with explicit owners, capacity tradeoffs, risks, decisions, and measures of success. Turn lessons from customer and factory-floor work into reusable discovery methods, launch standards, product-feedback loops, and recommendations for product, go-to-market, partnerships, and enablement. Develop relationships across priority sectors, including automotive, industrial and agricultural equipment, and consumer electronics. Operate with high agency and low ego, moving fluidly between executive conversations, working sessions, analysis, writing, and delivery follow-through. Qualifications Deep expertise in manufacturing processes and factory operations, with the credibility to speak the customer's language and challenge assumptions. A track record of operating factories or complex production environments, or directly implementing manufacturing solutions with customers. Strong technology and AI fluency, along with the learning agility to operate effectively in a fast-moving frontier-technology environment. Excellent discovery and problem-framing skills, including the ability to help customers articulate ambiguous operational needs and advise FDE on fit and impact. The ability to partner credibly with FDE and other technical teams while respecting their ownership of problem selection, scoping, proposals, and architecture. Evidence of commercial impact in complex technical or industrial environments, including earning executive trust, shaping account strategy, challenging risky or low-value work, and helping win or expand partnerships. High agency, low ego, sound judgment, and a willingness to do the detailed work required to move outcomes forward. Clear, concise communication and exceptional follow-through across factory operators, senior executives, account teams, and cross-functional technical partners. Preferred Qualifications Experience with product development, product design, or simulation workflows, including relevant tools, systems, and processes. Experience with supply-chain processes, systems, or workflows. A degree in engineering, physics, or a related technical field. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity. We are an equal opportunity employeration, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation $333K

• $370K + Offers Equity The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) 401(k) retirement plan with employer match Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) Mental health and wellness support Employer-paid basic life and disability coverage Annual learning and development stipend to fuel your professional growth Daily meals in our offices, and meal delivery credits as eligible Relocation support for eligible employees Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.