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Iconic Roofing, LLC
Production Manager
Career Insights for Production Plant Manager (General)
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Based on North Carolina data
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What they do
A Production Plant Manager directs work and resources needed for a manufacturing production process. Plans and manages production work that meets cost, quality and quantity specifications for a company or project.
$112,204 / year median in North Carolina
+3% projected growth
Job Description
Job Summary The Production Manager is responsible for the successful execution of every roofing job within Iconic Roofing's Build division, from the point a contract is sold through final quality control and handoff to invoicing. This role owns the day-to-day operational cadence of the company's production process. The Production Manager is the primary point of accountability for scheduling, crew performance, material logistics, code compliance, and quality outcomes on every job. Essential Duties and Responsibilities Own and manage the production schedule, sequencing jobs and assigning crews to keep the pipeline moving efficiently from sold to complete Ensure Jobsite Prep standards are met prior to crew arrival, including material staging, permitting, and site readiness Provide real-time field leadership during Install-Day execution, resolving on-site issues and ensuring work meets company specifications and schedule targets Enforce Quality Control checkpoints on every job prior to closeout, including verification of code-required items in accordance with jurisdiction-specific enforcement. Coordinate with material suppliers and subcontracted labor to ensure consistent job supply and staffing Monitor actual job costs (materials, labor, subcontracted work) against the estimated/sold price for each job, flagging margin erosion as early in the production cycle as possible Investigate root causes of cost overruns — material waste, schedule delays, rework from failed QC, scope creep in the field — and work with ownership to correct them at the process level Ensure completed jobs are properly documented (photos, QC sign-off, code compliance records) and cleanly handed off to the accounting team Identify and escalate recurring quality, scheduling, or compliance issues; participate in root-cause resolution and SOP refinement Support onboarding and training of crew leads and field staff on production standards Participate in weekly team meetings and contribute to ongoing process development Supervisory Responsibilities Directly oversees crew leads and field supervisors assigned to active jobs. Responsible for holding crews accountable to schedule, quality, and safety standards. Performance Metrics On-time job completion rate QC first-pass rate (percentage of jobs passing quality control without rework) Callback/warranty rate Crew utilization and schedule adherence Code compliance accuracy on inspected/audited jobs Job-level gross margin variance (actual vs. estimated), with a target of minimal erosion from sold price to closeout