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Dynamic Source Manufacturing

Customer Focused Team Lead

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Job Description

Customer Focused Team Lead Dynamic Source Manufacturing Tempe, AZ Job Details Full-time 14 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off On-the-job training Vision insurance Qualifications Microsoft Excel Microsoft Outlook Defect resolution root cause analysis High school diploma or GED Supervising experience Root cause analysis Full Job Description Production Group Leader About us Dynamic Source Manufacturing Inc. (DSM) is an Electronics Manufacturing Services company, supporting global businesses by bringing their products to market effectively and efficiently for more than 20 years. With manufacturing facilities in Canada and the USA, we provide high-quality services for diverse industries such as automotive, communications, energy, and security & defense. Our company's vision and performance are guided by our commitments to quality, collaboration, diversity & inclusion, and connectedness. The Opportunity The Production Group Leader oversees all production related functions of a specific production area, product or department. The Group Leader supports and gives direction and guidance to production employees so they can perform work effectively and efficiently. Group Leaders help resolve internal or external issues to the department while bringing continuity between shifts and departments. Group Leaders help drive, improve and sustain Lean Manufacturing initiatives. Why Join Us Competitive Compensation Extended Health Care; Health, Dental, Vision, Life and LTD Insurance Paid Time Off Clean and safe working environment Company Events Training and development opportunities Casual Dress On-Site parking Responsibilities Active participant in implementing, improving and sustaining Lean Manufacturing methodologies Adhere to and provide feedback on how to improve Group Leader Standard Work Monitor all daily functions of their production area with respect to production output, customer service, daily priorities, scrap management, quality and production processes Ensure efficiency targets are being met and constantly looking to improve them Monitor and manage shift priorities, deliveries and setting up staff accordingly to meet deadlines Ensure employees follow established procedures throughout manufacturing processes using required materials and tools Perform shift change communication with peers outlining work accomplished, work load, production issues and delivery priorities Work collaboratively with support departments and other group leaders in the attainment of DSM's business goals Able to interpret Quality "IPC" and customer requirements to make off shift calls in the absence of QA and report issues when support arrives Oversee the training for all employees in specific area(s)

  • identifying and addressing training requirements/gaps, coaching and providing continuous feedback to ensure employees understand what required skills and knowledge they need to effectively perform work Collaborate with the Production Manager to resolve minor issues or conflict within the teams Advocate for DSM's health and safety program
  • ensuring all safety guidelines are being followed, interpreting safety data sheets (SDS) for employees and making recommendations to current processes Carry out supervisory responsibilities in accordance with DSM's policies and applicable laws Requirements High School Diploma or GED and 2+ years of on the job training/experience Previous leadership, project management or involvement in continuous improvement programs is an advantage Analytical and strong problem solver•able to identify, escalate and effectively resolve issues using root cause analysis tools Basic proficiency with Microsoft Office skills (Word, Excel, PowerPoint, Outlook) Able to learn and become proficient in the use of an ERP system and other databases Strong verbal, written and listening communication skills•ability to clearly and concisely convey information in a timely and accurate manner Excellent organizational skills•ability to multitask and effectively prioritize and perform tasks efficiently Self-directed and can work with internal and external stakeholders to achieve results in a fast-paced environment Available for periodic overtime.

DSM is an equal opportunity employer and encourages applications from all qualified individuals. Due to the number of applicants, only those selected for an interview will be contacted. Looking forward to hearing from you!

Job Type:
Full-time Benefits:

Dental insurance Paid time off Vision insurance

Experience:
Leadership:

2 years (Required)

Manufacturing:

1 year (Preferred)

License/Certification:

IPC-610 Certification (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Required)

Work Location:

In person Shift is Sunday through Thursday 11:00pm

  • 6:00am

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance