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Quality Printing & Signs

Office Administrator & Print Production Assistant

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Job Description

Office Administrator & Print Production Assistant Quality Printing & Signs is hiring a full-time Office Administrator & Print Production Assistant . We are looking for an organized, dependable, customer-focused person who is comfortable working with computers, handling office responsibilities, helping customers, and learning to operate print production equipment. This is a hands-on position that combines office administration, customer service, purchasing, invoicing, and print production. It is not a traditional desk-only administrative role. Previous printing experience is not required . We will train the right person on printing terminology, products, equipment, and production procedures. What You'll Do Answer incoming phone calls and assist customers. Monitor and respond to company emails. Assist walk-in customers with placing and picking up orders. Prepare invoices and process customer order information. Complete purchase orders. Place online orders for supplies, materials, and outsourced production. Communicate with vendors regarding orders and supplies. Maintain organized paper and electronic files. Perform general office and administrative duties. Maintain the cleanliness and organization of the office, customer areas, and common areas. Learn printing terminology, products, paper types, sizes, finishing options, and production processes. Communicate customer order details accurately to production staff. Operate digital printing press equipment. Operate paper cutters, laminators, binding equipment, and other finishing equipment. Perform basic quality-control checks on completed work. Assist with production workflow as needed.
Required Qualifications Applicants must have:
Previous office administration experience. Previous customer service experience. Proficiency in Microsoft Word and Microsoft Excel . Strong basic computer skills. Experience using email, web browsers, and online business systems. Strong written and verbal communication skills. Good organizational and time-management skills. Strong attention to detail and accuracy. Ability to multitask and adjust priorities throughout the day. Ability to learn new software, terminology, equipment, and procedures. Professional customer-service skills. Dependable attendance and reliability. Ability to work independently and as part of a team. Preferred, But Not Required QuickBooks Online experience. Experience with invoicing, purchase orders, accounts receivable, or vendor ordering. Printing, sign, copy center, graphic arts, or production experience. Experience operating printing or finishing equipment. Adobe Graphic Design Software experience What We're Looking For This position is best suited for someone who enjoys variety and is comfortable moving between different responsibilities throughout the day. One minute you may be answering an email or preparing an invoice, and the next you may be helping a customer at the counter, placing a supply order, or operating a piece of production equipment. We are looking for someone who: Takes initiative. Pays attention to details. Learns quickly. Communicates well. Is comfortable with technology. Keeps their workspace organized. Is willing to help wherever needed. Understands that working in a small business often means responsibilities overlap. Printing experience can be taught. Office administration experience, customer service experience, reliability, organization, good judgment, and a willingness to learn are essential.
Job Type:
Full-time Schedule:
8:30-5:30 M-F Quality Printing & Signs is an equal opportunity employer.
Pay:
$14.00 - $16.00 per hour
Benefits:
Employee discount Flexible schedule Life insurance Paid time off
Experience:
Office Administrative:
1 year (Required) Working with Microsoft Word and/or Excel on a Daily basis: 1 year (Required) Face to
Face Customer Service:
1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Life Insurance