Family owned organization; fantastic culture Growth opportunity; company has strong YoY results that continue to trend upward About Our Client Our client is a well-established and growing organization known for delivering high-quality solutions to customers across specialized industries. The company combines a collaborative culture with a commitment to operational excellence, offering employees the opportunity to make a meaningful impact while developing their careers in a stable and supportive environment. Job Description Create and distribute customer invoices in accordance with contractual and operational requirements. Track outstanding receivables and proactively address overdue balances. Review account activity to ensure payments are properly applied and recorded. Investigate payment issues and coordinate resolution with customers and internal teams. Maintain accurate customer account information and supporting documentation. Process customer refunds, credits, and account adjustments when appropriate. Produce reporting that highlights collection trends, aging performance, and key metrics. Support month-end financial activities related to customer receivables. Collaborate with sales, project, and customer support teams to resolve billing concerns. Promote timely payment through effective written and verbal communication. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant 5+ years of experience in receivables, revenue operations, collections, or customer account management. Demonstrated success managing customer payment follow-up and dispute resolution. Strong communication and relationship-building skills. Experience working with ERP or accounting software platforms. Proficiency in Microsoft Excel and other business applications. What's on Offer Base Salary & Bonus Eligible Full suite of benefits; 401k with match Collaborative culture, growth opportunity, and stable, family-owned organization