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1st St. NW Technical Staffing

Customer Support Specialist / Coordinator (manufacturing company)

Pay: $54,080/yr
Posted: 7 weeks ago
Location: Anoka, MN (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/21/2026

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What they do

A Production Worker performs a variety of duties in a factory. Operates machinery, manages distribution and provides quality control inspection.

$40,801 / year median in Minnesota

-2% projected decline

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Job Description

50+ year-old engineering & manufacturing company has an immediate opening for a Customer Support Coordinator. Direct-hire position with competitive benefits!
Duties:
Under the direction of the Parts Manager, provide administrative support to the Service & Warranty department Dispatch field support technicians for customers' service requests Provide dispatching/invoicing information to customers and sales department Review service dispatch requests and then send service company to repair equipment installed under a contract warranty/service agreement Prepare and update weekly reports Utilize UPS to ship parts Provide proper documentation of billing/invoicing information for customers
Requirements:
2+ years of experience providing administrative support / customer service within a manufacturing environment Experience working with an ERP/MRP system Experience coordinating service / warranty requests preferred Microsoft Office suite (Outlook, Excel, Word, etc.) experience Ability to pass a drug test
Salary:
$25-27/hr.