A Quality Assurance Supervisor supervises quality assurance staff and oversees processes involved in the prevention of faults in manufactured products and solutions.
Benicia, CA Job Details Full-time 1 day ago Qualifications Optimizing workflow processes Staff supervision Microsoft Outlook Production data analysis Team supervision ISO standards Continuous improvement Quality improvement Data-driven problem-solving Pivot tables Managing product quality assurance teams Production process auditing Excel data analysis Full Job Description AMPORTS is a leading provider of port-based automotive and logistics services supporting customers across the United States. The Finance team supports accurate, timely financial processing and reporting at corporate and facility levels, enabling operational continuity and strong internal controls. Summary/Objective The Quality Supervisor is responsible for the day-to-day supervision of the site's Quality Control (QC) team and activities, ensuring that all products and processes meet established quality standards, specifications, and regulatory requirements. This role focuses on the execution of the Quality Management System (QMS) in the production environment.
Essential Functions Team Leadership:
Directly supervise and manage the QC team (e.g., inspectors, technicians), including scheduling, performance management, training, and development.
Inspection and Testing Oversight:
Oversee all incoming material inspection, in-process checks, and final product testing to ensure adherence to specifications and sampling plans.
Non-Conformance Management:
Manage the identification, documentation, segregation, and disposition of non-conforming material (NCM). Initiate and track corrective and preventive actions (CAPA) related to QC findings.
Standard Compliance:
Ensure the QC team follows all documented procedures, work instructions, and safety protocols. Provide input on the development and revision of site-specific quality procedures.
Calibration and Maintenance:
Oversee the calibration and maintenance program for all quality-related measuring and testing equipment
Data Analysis and Reporting:
Collect, analyze, and report quality data (e.g., defect rates, first-pass yield), highlighting trends and recommending areas for improvement. Competencies Knowledge of ISO standards and QMS principles Detail-oriented with excellent organizational skills Effective communicator and collaborator Problem-solving and analytical mindset Supervisory Responsibility This position has direct reports. Work Environment Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions. Physical Demands Sedentary physical activity performing non-strenuous daily activities of an administrative nature. Manual dexterity sufficient to work with the fingers. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are primarily Monday through Friday, 8:30 a.m. to 5 p.m. This position may require overtime. Travel This position does not have any travel requirements. Required Education and Experience Minimum of 5 years of experience in a Quality Control or Quality Assurance role, with at least 2 years in a supervisory or lead capacity Strong background in ISO standards and QMS auditing Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with pivot tables, data analysis, and process improvement Preferred Education and Experience Associate or Bachelor degree Industry certification along with required experience in lieu of degree Experience in multi-site QMS deployment. Knowledge of risk-based thinking and regulatory compliance frameworks. Work Authorization/Security Clearance Must be able to obtain TWIC (Transportation Worker Identification Credential). Disclaimer + EEO Statement AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.