Quality Assurance Manager

Role Overview We are seeking a Quality Assurance Manager to establish and strengthen the Quality Management System (QMS) for a growing business. This role partners closely with U.S. customers, internal stakeholders, and the Shanghai-based quality team to identify gaps, implement high-quality solutions, and ensure regulatory and customer compliance.

Market Segments:

Food & Beverage, Sports Nutrition, Dietary Supplements Reporting:

Reports to the Quality Manager (Shanghai, China) with a dotted line to the U.S. President. Key Responsibilities Manage U.S. customer complaints, investigations, and CAPAs in collaboration with the Shanghai quality team. Oversee sample management and quality documentation to ensure accuracy, traceability, and compliance. Maintain and enhance QMS elements including HACCP, CAPA, Change Control, metrics, and records. Coordinate with the Shanghai team on audits, customer expectations, factory evaluations, and best practices. Support customer audits, warehouse inspections, and quality questionnaires. Develop and implement SOPs and lead QMS rollout supporting ISO, BRC, GMP+, and

FSMA/FSVP

compliance. Partner with sales and purchasing on qualification projects, regulatory training, and method/spec alignment. Maintain subject-matter expertise through ongoing training and industry engagement. Qualifications Bachelor's degree in a technical field 5+ years of relevant technical experience Working knowledge of

ISO 9001, FDA

cGMP (21 CFR 111/117), HACCP, and

USDA NOP

requirements Experience in dietary supplements or functional food ingredients preferred Proficiency with CRM/ERP systems and Microsoft Office Skills Strong judgment, decision-making, and problem-solving abilities Excellent communication and cross-cultural collaboration skills High emotional intelligence and adaptability

Pay:

$100,000.00 - $120,000.00 per year Application Question(s): How many years of quality or technical experience do you have? Do you have experience working in dietary supplements, functional foods, or food ingredients?

Work Location:

In person