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Director of Quality & Technical Services
Job Description
Director of Quality & Technical Services Central Processing life insurance, vision insurance, paid time off, paid holidays, 401(k) United States, Illinois, Westmont 740 Pasquinelli Drive (Show on map) Sep 18, 2026 The County Materials Family of Companies manufactures and delivers concrete construction products to meet the demand for growing communities. Since 1946,we'verelied on our talented and dedicated team members to provide reliable products with personalized service. We're hiring a Director of Quality & Technical Services to join
COUNTY PRESTRESS & PRECAST
in
Westmont, Illinois Job Summary:
The Director of Quality & Technical Services acts as a strategic advisor to the Prestress Leadership boosting efficiency through commercial and operations continuous improvement, cross-functional projects, industrial engineer program, and direct oversite of the Prestress Division Quality Control Department. This is a dualfocused leadership role responsible for improving operational performance across the division while also developing architectural precast capabilities across multiple manufacturing plants. This role leads continuous improvement initiatives, standardizes processes, drives crossplant collaboration, and builds the technical, quality, and production foundation required to produce consistent, highquality structural and architectural precast products. This individual partners closely with Operations, Engineering, Quality and Safety to elevate plant efficiencies, adding valuable input into design and manufacturing standards, and support multiplant development of architectural core competencies. The role acts as both an operational excellence leader and the primary driver for architectural best practices.
Job Duties & Responsibilities:
Leads division-wide quality control teams by strengthening standardized processes, systems, and controls.
Leads cost analysis initiatives to improve profitability, operational efficiency, and data-informed decision-making.
Evaluate and execute improvements of production standards for mix design, formwork, embedding, finishing, curing, and quality requirements.
Trains and mentors plant teams on architecture processes, color and texture matching, finish consistency, and inspection techniques.
Provides input for the selection of architectural-capable plants and conducts readiness assessments for additional facilities.
Establishes standards for mock-ups, sample approvals, finish benchmarking, and customer-facing product demonstrations.
Ensure product consistency across plants through audits, feedback loops, and corrective action plans.
Partners with Engineering to develop standardized architectural details and modeling standards.
Facilitates cross-plant collaboration to incorporate best practices when practical.
Leads the development and execution of a multi-year operational excellence roadmap for all plants.
Partners with plant teams to improve throughput, reduce downtime, and optimize labor efficiency.
Develop standardized reporting metrics to improve accuracy, completeness, quality, and KPI consistency.
Provides guidance and training to strengthen reporting practices and KPI standards.
Supports resolution of complex field and project management issues in partnership with the Director of Project Management.
Identifies and implements technology enhancements that improve manufacturing efficiency and operational performance.
Collaborates with senior leadership to support organizational objectives.
Promotes a culture of operational discipline, continuous improvement, and architectural excellence.
Develops and apply AI tools to strengthen industrial engineering practices.
Coach supervisors, leads, team members, and quality control technicians to strengthen technical expertise and process ownership.
Serves as the primary liaison between production, engineering, project management, and clients to resolve technical issues and deliver integrated solutions.
COUNTY Core Competencies:
The expected behaviors of all COUNTY team members that align with
Our Values and Our Commitments:
Integrity & Organizational Awareness
Customer First Focus
Planning & Results Driven
Teamwork, Safety & Collaboration
Problem Solving & Decision Making
Creativity & Innovation Job-Based Competencies:
Quality Control
Materials & Product Testing
Quality Inspection
Manufacturing Processes
Standard Operating Procedures (SOPs)
Data Collection
Blueprint Reading
Leadership
Communication
Safety Mindedness
Attention to
Detail Experience & Qualifications:
(Required or Preferred) Education Bachelor's degree in Civil Engineering, Construction Management, or a related field preferred.
Advanced degree in Business or Construction Management preferred Experience 7+ years of senior quality control management experience with demonstrated success in continuous improvement initiatives
Strong continuous improvement acumen Skills Excellent verbal and written communication skills for effective interaction with internal and external stakeholders
Strong critical thinking abilities to address production nonconformance and logistical challenges
Proven ability to manage multiple projects and competing priorities concurrently
Proficiency with Microsoft Office Suite applications
Ability to lead diverse teams, foster a positive culture, and drive accountability and performance Licenses / Certifications PCI Certification -
Level III Work Environment:
Work is typically performed in Indoor/Outdoor/Mixed/Office/Field/Plant environment.
Exposure may include: Noise, weather, machinery, chemicals, public interaction, etc.
Travel required: 25%-50%
Typical work hours/shifts: Semi-Flex working schedule to meet the demands of production and organizational needs
Physical & Work Expectations:
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Frequent standing, walking, bending, reaching, or handling materials/equipment.
Occasional climbing, kneeling, crawling, or lifting/moving up to 25 pounds.
Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
May require the operation of specific tools, equipment, or vehicles associated with the position. The County Materials Family of Companies connects candidates with rewarding careers in concrete manufacturing, an industry that's growing faster than most. We work alongside individuals to leverage their skills and align them with diverse job opportunities in production, transportation, safety, finance, human resources, information technology, marketing, risk management, and more. Military service members and veterans are encouraged to apply.
Benefits Overview:
Central Processing Corporation is the payroll and benefit service of the County Materials Family of Companies. Health, dental and vision insurance
Paid Short-term & Long-term disability
401(k) match
8 Paid holidays
Paid Time Off
Referral rewards program
Wellness program with rewards
Flexible Savings Options
Employee Assistance Program
Paid Life Insurance
$200 Boot Allowance
Safety focused: GUARD for Life
Voluntary critical illness & accident insurance
Optional Uniform Program English:
https://hub.countymaterials.com/hubfs/Benefits.pdf
Spanish:
https://hub.countymaterials.com/hubfs/Benefits-Spanish.pdf County Materials Family of Companies is an EEO/Affirmative Action Employer; all qualified applicants will receive consideration for employment without regard to any characteristic prohibited by federal, state and/or local laws. We participate in E-Verify to confirm employment eligibility for all new hires.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance
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What they do
A Director of Quality Assurance oversees and directs the overall operations of quality assurance within a company to ensure continuous improvement and compliance.
$129,386 / year median in Illinois
-3% projected decline