Responsibilities - What you'll do The Quality Assurance Manager directs and guides the Quality Assurance Team in their role by establishing what those quality standards should be. The manager also identifies and prioritizes what quality issues need to be addressed and the measures that need to be tracked. This role is to ensure that MVE's training program, products and services are delivered to the highest standards. Below is a list of duties and responsibilities currently assigned. Developing and Implementing Quality Standards. Oversee the auditing/evaluating processes and methods. Identifying, prioritizing, and resolving quality issues. Ensuring the MVE program, products and services meet all relevant regulatory requirements, industry standards and Department of Corrections policies. Reporting and communicating relevant quality information for all stakeholders and leadership. Ensure collaboration with all divisions of MVE to address quality concerns and implement corrective actions. Directing investigation and resolution of customer complaints related to product or service quality. Drive continuous improvement initiatives to enhance MVE programming, product and service quality. Oversee the collection of quality data and reporting to identify trends and areas for improvement. Developing strategies to improve efficiency and profitability. Promoting a culture of continuous improvement within MVE. Collaborate with Training/Re-entry Coordinator to develop and train MVE staff in best production and quality practices. Qualifications - All you need for success

Preferred Qualifications/Skills:

One or more years of experience in a supervisory role. Practical experience in quality control related to a manufacturing setting. Green or Black Belt Certification in Lean Six Sigma is preferred but not required. Knowledge of quality management systems such as Lean Six Sigman, ISO or TQM. Experience in conducting quality audits and inspections. The ability to facilitate process improvements and project manage. Familiarity with OSAH, manufacturing guidelines, and regulations. An understanding of the Department of Corrections structure, strategic plan, and mission. Excellent written and oral communication skills. Excellent organizational skills Critical thinking and problem-solving skills. Ability to work independently and as a team member with staff at all levels. Ability to work with constituents, employers, and community stakeholders. All requested documents MUST be received by the closing date listed.

Pay:

$64,631.76 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Military leave Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person