Quality Manager

Purpose:

The Quality Manager is responsible for establishing and maintaining comprehensive quality systems that ensure all products meet or exceed customer specifications and regulatory requirements. This position manages quality control processes, inspection procedures, quality metrics, and drives continuous improvement initiatives across all manufacturing operations at Falkville. Reports to the Plant Manager.

Duties and Responsibilities:

Collects and analyzes production samples to evaluate quality. Analyzes quality control test results and provides feedback and interpretation to production management or staff. Monitors performance of quality control systems to ensure effectiveness and efficiency. Communicates quality control information to all relevant organizational departments, outside vendors, or contractors. Manages all employees of the department including the performance management and hiring of the employees within that department. Instructs staff in quality control and analytical procedures. Produces reports regarding nonconformance of products or processes, daily production quality, root cause analyses, and quality trends. Participates in the development of product specifications. Identifies critical points in the manufacturing process and specifies sampling procedures to be used at these points. Creates and implements inspection and testing criteria or procedures. Oversees workers including supervisors, inspectors, or laboratory workers engaged in quality activities. Reviews and updates standard operating procedures and business management systems. Reviews quality documentation necessary for regulatory submissions and inspections. Directs the tracking of defects, test results, or other regularly reported quality control data. Direct product testing activities throughout production cycles. Instructs vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies. Monitors the development of new products to help identify possible problems before mass production. Confers with marketing and sales departments to define client requirements and expectations.

Qualifications and Requirements:

High School Diploma or GED required; Bachelor's degree in Engineering, Quality, or related field preferred Minimum 5-7 years of quality control or quality assurance experience in manufacturing Minimum 2 years of quality management or supervisory experience Strong knowledge of quality systems and procedures Experience with SPC (Statistical Process Control) and quality data analysis Knowledge of MSHA, OSHA, and manufacturing regulatory requirements Proficiency with quality management software and data analysis tools Excellent communication and documentation skills Strong attention to detail and problem-solving abilities

Working Conditions:

Office and manufacturing plant floor environment Exposure to manufacturing equipment and materials Ability to use precision measuring instruments Extended standing during inspections and testing Shift work may be required to support manufacturing operations May require emergency response for critical quality issues Physical activity including walking, reaching, and bending Must wear appropriate PPE when on production floor Computer-based work requiring detailed documentation and data entry

Position Type and Expected Hours of Work:

This is a full-time position. Some weekends, evening hours, off shifts, and call outs are sometimes necessary.