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QUALITY ASSURANCE COORDINATOR. Job in Wilmington Gr8Jobs
Career Insights for Quality Assurance Supervisor
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Based on North Carolina data
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What they do
A Quality Assurance Supervisor supervises quality assurance staff and oversees processes involved in the prevention of faults in manufactured products and solutions.
$77,583 / year median in North Carolina
+2% projected growth
Job Description
Liberty Health seeks a Quality Assurance Coordinator (RN) to support evidence-based behavioral health and human services programs. The RN will monitor quality metrics, conduct chart and documentation audits, support regulatory and accreditation compliance, and coordinate corrective action plans. Responsibilities include reviewing incidents, analyzing data trends, preparing reports, and educating staff on quality standards. This role collaborates with interdisciplinary teams and public-sector partners to improve outcomes, promotes person-centered care, and supports continuous improvement across diverse populations in a structured healthcare setting. Responsibilities Conduct regular clinical and documentation audits for behavioral health and human services programs Monitor quality indicators, patient safety events, and performance metrics Support regulatory, accreditation, and contract compliance activities Develop, track, and evaluate corrective action and performance improvement plans Analyze quality data trends and prepare clear, actionable reports for leadership Participate in incident review, root cause analysis, and risk mitigation Educate and coach clinical staff on quality standards and best practices Collaborate with interdisciplinary teams and public-sector partners to improve outcomes Support implementation of evidence-based, person-centered care models Contribute to continuous quality improvement initiatives across programs Required Skills Clinical nursing practice (RN) Quality assurance and performance improvement (QAPI) Clinical chart and documentation auditing Regulatory and accreditation compliance Data analysis and quality reporting Incident review and root cause analysis Electronic Health Records (EHR) systems Process improvement methodologies (e.g., PDSA, Lean, Six Sigma basics) Healthcare risk management fundamentals Staff education and clinical coaching