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H
Holman
Project Leader - QA
Career Insights for Quality Assurance Manager
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What they do
A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
$109,830 / year median in the U.S.
-1% projected decline
Job Description
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Principal Purpose of Position Lead QA delivery across Salesforce and Information Management — overseeing a mid-size QA organization embedded across multiple agile teams. This role is responsible for driving quality strategy, accelerating automation adoption, and establishing data quality practices in alignment with the enterprise transformation roadmap. Platform & Delivery Leadership Own QA delivery and automation strategy across multiple platform teams — ensuring planned scope is testable within sprint timelines, test cases are created and assigned, regression suites are identified and maintained, and team capacity is actively managed. Partner with Engineering and Product to adjust schedules or scope when needed and escalate or resolve release blockers. Quality Strategy & Automation Drive adoption of modern test automation tooling and frameworks to reduce reliance on manual execution and scale regression coverage. Establish data quality testing practices for lower environments and expand coverage for API, file extract, and Data Lake validation. Define and own platform-level quality metrics; recommend and implement process improvements across the delivery lifecycle. Team Leadership & Development Supervise and develop QA team members across platforms. Conduct regular 1:1s, support individual development plans, and perform performance reviews. Provide QA thought leadership and mentorship on agile delivery, automation, and AI adoption. Foster open communication between QA analysts, engineering, and product stakeholders. Stakeholder Engagement Serve as the primary QA point of contact. Communicate quality status, risks, and recommendations clearly to both technical and business audiences. Education and/or Training BS/BA degree in Computer Science, Information Technology, or a related discipline 6+ years of IT/QA experience, with at least 2 years in a lead or supervisory capacity QA certification preferred (ISTQB, CSTE, or equivalent) Familiarity with Agile/Scrum delivery models required Relevant Work Experience 6+ years in IT QA or software development environments; supervisory experience required Hands-on experience with Salesforce platform testing — Sales Cloud or Service Cloud workflows preferred Experience with data quality testing — API, file extract, or data pipeline validation Demonstrated ability to lead automation adoption across multiple teams Familiarity with modern test automation tools (Playwright, Karate, AccelQ, dbt or equivalent) Experience working across platforms with distinct technology stacks and operating models Experience with agentic AI workflow is a plus #