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H
HCLTech
Director of Quality
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What they do
A Director of Quality Assurance oversees and directs the overall operations of quality assurance within a company to ensure continuous improvement and compliance.
$169,784 / year median in California
-1% projected decline
Job Description
Director of Quality at HCLTech Director of Quality at HCLTech in San Jose, California Posted in 5 days ago.
Type:
full-time HCLTech is looking for a highly talented and self
- motivated Quality Director to join in advancing the technological world through innovation and creativity.
Job Title:
Quality Director Job ID:
149229
Position Type:
Full Time Location:
Hybrid 4-days on site
- San Jose, CA We are looking for Director level QE professional with deep experience leading large QA programs, setting up test centers and managing global testing delivery. Key Responsibilities
- Ensure every new engagement (post-RFP win) mobilizes to a green start
- test strategy, staffing, tooling, and governance defined from day one
- Step into existing accounts in the geography facing delivery issues and drive stabilization and turnaround
- Set up and run testing centers/QA CoEs for large accounts
- operating model, staffing pyramid, tooling, and governance
- Lead large-scale QA programs end-to-end across functional, automation, performance, and test data workstreams
- Manage global testing delivery
- distributed teams, multiple time zones, and multi-vendor/onshore-offshore models
- Introduce and scale the latest QE tooling, including AI/ML-based testing and agentic AI accelerators, into engagement setup and recovery plans
- Engage directly with senior client stakeholders during kick-off and account recovery situations Primary Skills
- Current awareness of AI/ML and agentic AI developments in QE. Strong end-to-end test lifecycle expertise
- strategy, functional, automation, performance, test data, DevOps integration
- Proven experience setting up and running testing centers/QA CoEs for large accounts
- Track record leading large QA programs and managing global testing delivery
- Significant customer-facing/onsite experience across the career (not mandatory going forward, but a strong track record)
- Working knowledge of the latest AI/ML and agentic AI developments as applied to QE
- Strong stakeholder management and executive-ready communication Secondary Skills
- Experience with delivery governance, SLAs/KPIs, and account health metrics
- Multi-industry, multi-geography delivery exposure
- Experience partnering with sales/practice teams on post-win mobilization Education Bachelors or Masters in related field.