Quality Control Manager Kelly Services•3.8 Mansfield, MA Job Details Full-time $100,000•$110,000 a year 6 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Paid sick time Qualifications Team leadership Full Job Description Kelly, in partnership with a growing Consumer Product company, is looking for a Quality Manager in Mansfield, MA. This is a hybrid role, with very flexible time in and out of the office. This is a direct hire role, meaning you will be hired permanently with our client and offered their competitive compensation, benefit, and vacation package upon hire.

Benefits:

Health, dental, and vision insurance 401k plus a 100% match up to 6% Paid vacation and sick time.

Details:

Compensation:

$100,000•$110,000

Hours:

8:00 am to 5:00 pm Monday•

Friday Location:

Mansfield, MA•hybrid role, working in office as little as one day per week.

Job Description:

Responsible for leading the daily operations of the Quality Department and ensuring products meet company quality standards. This role manages the quality team, oversees testing, supplier quality, customer issues, and continuous improvement initiatives. The Quality Operations Manager works closely with Product Development, Sourcing, Distribution Centers, and Customer Service to resolve quality issues and drive improvements. The incumbent may be required to perform all, or a combination of, the following essential functions as determined by business necessity: Manage the day-to-day operations of the Quality Department. Lead, coach, and develop Quality team members. Set department priorities and monitor workload to ensure effective team performance. Ensure products meet company quality standards and specifications. Oversee product testing, inspections, and supplier quality activities. Review customer complaints and product returns to identify trends and recommend corrective actions. Work with suppliers to resolve quality issues and improve product performance. Partner with Product Development, Sourcing, Distribution Centers, and Customer Service on quality-related projects and initiatives. Maintain quality procedures, specifications, and documentation to support compliance and consistency. Lead continuous improvement initiatives to reduce defects and improve customer satisfaction. Prepare and present quality performance reports for leadership teams. Travel to suppliers and company facilities as needed.

Requirements:

5+ years of experience as a Quality Leader (Supervisor or Manager) Experience in manufacturing or consumer products required. Immediate opening, apply now! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Get a complete career fit with Kelly®. You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.