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Quality Control Manager

Job

HM Electronics, Inc.

Remote

Full-Time

Posted 1 week ago (Updated 16 hours ago) • Actively hiring

Expires 6/9/2026

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Job Description

Top Horizontal Menu Skip to main content Alt + 1 Skip to page footer Alt + 2 Menu , Home Page Options Jobs Location Search Assistance Sign In Hide sub menu Hide Dashboard Alerts Accessibility Home My Dashboard Job Search Results Job Details Top Job Details Here are the details for the selected job. You may need to scroll down to see all the information about the job, including the job description. If you wish to apply for this job click on the Apply button.
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Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. Info First Job Previous Job 888 of 6,449 Next Job Last Job Share More Like This Salary Confidential Quality Control Manager HM Electronics, Inc.
Occupation:
Industrial Production Managers
Location:
Carlsbad, CA - 92010
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
04/28/2026 Positions available: 1
Source:
CalJOBS
Web Site:
CalJOBS Onsite /
Remote:
Work onsite all of the time
Updated:
04/29/2026
Expires:
06/27/2026 Job #: 19850429 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education Bachelor's Degree Experience 96 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Hours 40 Hours Per Week Shift Day Shift Job Description Help for Job Description. Opens a new window. Quality Control Manager, HM Electronics, Inc., Carlsbad, CA. Lead the implementation of quality assurance processes, oversee quality control activities, and manage a team of quality professionals. Conduct audits, drive continuous improvement initiatives, and collaborate with suppliers and cross-functional teams to integrate quality into all phases of the product life cycle. Maintain and enhance quality management systems that prevent, contain, and permanently correct quality issues. Lead and manage a team of quality professionals, providing guidance, coaching, and support while developing all team members through cross-training and continuous learning plans. Work with cross-functional teams to develop and implement processes, procedures, policies, and controls that ensure all products and services meet or exceed customer expectations for quality and reliability. Drive continuous improvement through trend reporting, pareto analysis, root cause/corrective action, and KPI/metrics management. Perform internal and supplier audits of quality control processes, identifying areas for improvement and ensuring effective corrective actions are implemented. Identify potential quality risks and develop mitigation strategies. Work with suppliers and vendors to ensure that raw materials and components meet established quality standards. Work with engineering teams to ensure products and services are designed for quality and drive improvements to quality assurance lab validation testing. Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate, up-to-date, and followed. Actively research and stay current on quality trends and best practices, including emerging technologies, to continually improve processes and standards within the organization. Prepare reports for management on quality system performance and perform other duties and responsibilities as assigned. Requires a bachelor's or foreign equivalent degree in Industrial Engineering or a related field and 8 years of experience in the job offered or 8 years of experience preparing and implementing Quality Assurance (QA) policies and procedures. Also required is 8 years of experience: reviewing discrepancy reports and implementing corrective actions; establishing QA aims and creating plans of action; and conferring with engineering about QA of new products designed and manufactured. No relocation available. No 3rd party responses. Equal opportunity employer. HM Electronics, Inc. Is a Private Sector employer
Company Profile:
Founded in 1971, HM Electronics, Inc. is a diverse group of companies that designs, manufactures, sells and services specialized communications, audio and software solutions for a variety of niche markets. Our global reach, product offerings and customer relationships extend to over 100 countries around the world through company owned offices in the U.S., Canada, Europe and China, and through our extensive network of authorized distributors, dealers and service agents. 250-499 employees Connect with HM Electronics, Inc. Other Local Jobs from HM Electronics, Inc. Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 Technical Support Representative I (Remote), 12-Week Temp HM Electronics, Inc. Carlsbad, CA Computer User Support Specialists Regular Corporate - 1 day ago
HM Electronics Job Category:
Customer Service /
Support Requisition Number:
TECHN003900
Full Time Remote Carlsbad, CA 92010, USA +4 more Job DetailsDescriptionHME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!

HME is currently looking for a Technical Support Representative, Temporary (12 weeks), 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role.

What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided What you will need to succeed in this position:
  • Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months)
  • Excellent verbal and written communication
  • Proven excellent attendance history in your previous employment
  • Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
  • Must have flexibility with shifts, including weekend coverage Pay Rate is $19.
00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. At HME you will have the opportunity to learn and grow while developing our future products. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job. The employee must regularly lift and move up to 10 pounds. Job Details Description HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!

HME is currently looking for a Technical Support Representative, Temporary (12 weeks), 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role.

What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided What you will need to succeed in this position:
  • Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months)
  • Excellent verbal and written communication
  • Proven excellent attendance history in your previous employment
  • Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
  • Must have flexibility with shifts, including weekend coverage Pay Rate is $19.
00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. At HME you will have the opportunity to learn and grow while developing our future products. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job. The employee must regularly lift and move up to 10 pounds. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are an Equal Opportunity/Affirmative Action Employer. We encourage Minorities, Females, Disabled and Veterans to apply. Equal employment opportunity, including veterans and individuals with disabilities.
PI284390925
General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Technical Support Representative I (Remote), 12-Week Temp HM Electronics, Inc. Carlsbad, CA Computer User Support Specialists Regular Corporate - 1 day ago
HM Electronics Job Category:
Customer Service /
Support Requisition Number:
TECHN003901
Full Time Remote Carlsbad, CA 92010, USA +4 more Job DetailsDescriptionHME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!

HME is currently looking for a Technical Support Representative, Temporary (12 weeks), 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role.

What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided What you will need to succeed in this position:
  • Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months)
  • Excellent verbal and written communication
  • Proven excellent attendance history in your previous employment
  • Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
  • Must have flexibility with shifts, including weekend coverage Pay Rate is $19.
00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. At HME you will have the opportunity to learn and grow while developing our future products. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job. The employee must regularly lift and move up to 10 pounds. Job Details Description HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!

HME is currently looking for a Technical Support Representative, Temporary (12 weeks), 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role.

What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided What you will need to succeed in this position:
  • Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months)
  • Excellent verbal and written communication
  • Proven excellent attendance history in your previous employment
  • Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
  • Must have flexibility with shifts, including weekend coverage Pay Rate is $19.
00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. At HME you will have the opportunity to learn and grow while developing our future products. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job. The employee must regularly lift and move up to 10 pounds. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are an Equal Opportunity/Affirmative Action Employer. We encourage Minorities, Females, Disabled and Veterans to apply. Equal employment opportunity, including veterans and individuals with disabilities.
PI284390672
General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Technical Support Representative I (Remote), 12-Week Temp HM Electronics, Inc. Carlsbad, CA Computer User Support Specialists Regular | $19.00-$21.00 Hour Corporate - 1 day ago HME is currently looking for a Technical Support Representative, Temporary (12 weeks), 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role. What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min.
Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Technical Support Representative I (Remote), 12-Week Temp HM Electronics, Inc. Carlsbad, CA Computer User Support Specialists Regular | $19.00-$21.00 Hour Corporate - 1 day ago HME is currently looking for a Technical Support Representative, Temporary (12 weeks), 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role. What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min.
Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from HM Electronics, Inc. Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Occupation Information for Industrial Production Managers Help for Occupation Information for Industrial Production Managers. Opens a new window. Other Jobs and Employers Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24

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