A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties:
The Regional QA Manger is responsible for the managing of the regional QA framework of the South Carolina Department of Social Services (DSS). The Regional QA manager will ensure the established standards placed on the agency by governing bodies and other mandates are consistently applied and accounted for in all regional QA initiatives. Assures that agency-wide quality assurance initiatives are focused and aligned on improving operational and program efficiencies and effectiveness within DSS as part of overall Continuous Quality Improvement (CQI). Serves as a supervisor and Leader within the Agency Office of QA and CQI. Manages and oversees the implementation of agency wide QA initiatives in an assigned region with the support of and in collaboration with the Agency Office of QA and CQI staff and other QA partners. Ensures quality assurance initiatives are focused on child welfare services and are based on the Child and Family Services Reviews (CFSR) and other applicable federal and state mandates as the quality standard. Monitors regional QA activities related to the CFSR Performance Improvement Plan (PIP). Communicates quality standards and provides technical assistance in an assigned region in the use of data to identify issues, brainstorm solutions, set goals, identify action steps, and to track/adjust goals. Solidifies feedback loops and other structures to ensure all stakeholder input is gathered, analyzed, and made actionable. Other duties as assigned. A Bachelor's Degree and five (5) years of experience in any combination of social work, management, business administration, administrative services, or public administration. A Master's Degree and three (3) years of experience in any combination of social work, management, business administration, administrative services, or public administration. This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver's license and have access to and be able to operate a motor vehicle. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs
DIVISION
Office of Agency Quality Assurance & CQI / Richland County
