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Kenco
Sr. Manager - Corporate Quality
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What they do
A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
$101,398 / year median in Tennessee
+3% projected growth
Job Description
At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. About the Position The role of the Senior Corporate Quality Assurance Manager is to develop and manage the corporate quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Senior Quality Assurance Manager will serve as the corporate leader in developing documents and tools to guide and improve the business, serve as a mentor to existing sites. The Sr. Quality Assurance Manger is primary for assisting in the generation of new business process (i.e. RFPs, etc.). The role will support other corporate departments in related processes (i.e. IT validations). The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance. The role will be the backup Quality pillar owner for the Kenco Operating System. Functions Establish and lead Quality standards and controls for multiple sites and networks Oversee the Multi-Client vertical including the e-commerce locations Manage a team of direct and dotted line reports that will be comprised of Site/Network Quality employees and Corporate Quality Manager(s) Act as the strategic leader in improving the quality management system corporately and partners with operational leadership to identify areas of opportunity for its continuous improvement Act as the strategic leader for Requests for Proposal (RFPs) process in the generation of new business Serve as backup Quality pillar owner for the Kenco Operating System Assist in the coordination of engineering solutions while conferring with customers to define and resolve product quality issues Support the development and deployment of the Kenco Operating System as it relates to the quality management system Develop and deploy quality assurance trainings, procedures, and tools in collaboration with other departments to improve the quality management system Oversee the development and deployment of the auditing program as it relates to the quality management system Support other corporate departments in related processes (i.e. IT Validations) Maintains awareness of changing industry standards and educates affected sites on the impact of those changes Other applicable duties as assigned Qualifications A Bachelor's degree in engineering or related field required. An advanced business qualification (i.e. MBA) may be an advantage but is not essential 6-8 years' experience in quality assurance management; regulatory affairs experience (FDA, DEA, etc.) desired. Expert knowledge and experience in
ISO 9001
2015 and/or other ISO standard ASQ or other accredited certification as ISO lead auditor preferredASQ CSSGB
required Ability to think strategically and understand broader contexts across business units Ability to coach individuals and teams to meet developmental needs Builds strong relationships with all levels of employees, with the ability to influence senior leaders and line managers Demonstrated interpersonal skills including strong written and verbal communication Organizational and project management skills with attention to detail and delivery Results driven with the ability to prioritize and manage competing initiatives Demonstrated ability to lead by influence and effectively manage culture-building initiatives Competencies Business Acumen- Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization Communicate for Impact
- Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible Leading People
- Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy Managing Transitions/ Change Management
- Effectively plans, manages and communicates changes in processes with appropriate stakeholders Relationship Management
- Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives Strategic Agility
- Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization Travel Requirements This position is expected to travel approximately 25%
- 50%.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees.
https:
//www.eeoc.gov/poster Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance