A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
Automation Program Manager / QA Consultant —Automation Go-Live Delan Associates, Inc - 3.9 Nashville, TN Job Details Contract 10 hours ago Qualifications Software issue identification Regression testing implementation Bug Tracking (Quality assurance practices) Engineering development testing Automation Test Case Documentation (Quality assurance practices) Presentations for conferences or internal meetings ERP systems Strategy Development (Quality assurance practices) Bug Reporting (Quality assurance practices) Warehouse management system Issue tracking User acceptance testing Commissioning phase involvement Cross-functional team management Project stakeholder communication Cross-functional communication Test Planning (Quality assurance practices) Stakeholder management
Full Job Description Role:
Automation Program Manager / QA Consultant —
Automation Go-Live Location:
Nashville, TN (on-site/hybrid)
Engagement Type:
Contract Duration:
6
Months Reports To:
Product & Operations - Global Supply Chain Product About the Role Facility is integrating a Warehouse Control System with ERP for inventory management. We are seeking an experienced Automation Test Program Manager / QA Consultant to own end-to-end test strategy and execution across this automation initiative, driving the program toward a full go-live by end of December. This is a hands-on leadership role — not a pure documentation function. The consultant will need to build the test plan, actively run the test cycle day-to-day, coordinate across engineering, operations, and IT teams, and translate testing status into clear, executive-ready reporting.
Key Responsibilities Test Strategy & Planning:
Develop a high-level, end-to-end test plan covering the full device flow — from automation hardware/conveyance triggers, through (WCS layer) logic, to ERP (receiving, put-away etc.).
Test Cycle Management:
Own and manage the test cycle schedule, including test case development, environment/data readiness, defect triage, regression cycles, and UAT sign-off criteria.
Cross-Team Coordination:
Work directly with automation/hardware teams, WCS product/engineering teams, ERP IT teams, and warehouse operations to align on test scope, dependencies, and readiness gates.
Integration & Interface Testing:
Ensure test coverage of system integration points — automation-to-WCS signals/events and WCS-to-ERP transactional integration (e.g., inventory updates,serial number tracking).
Defect & Risk Management:
Establish a defect tracking and triage process; identify, escalate, and drive resolution of blocking issues; maintain a go-live risk register.
Executive Reporting:
Produce regular, concise status reporting for executive leadership — test progress, defect burn-down, go-live readiness, and risk callouts — suitable for steering committee/leadership review.
Go-Live Readiness:
Define and track exit criteria/entrance criteria for go-live; support cutover planning and hypercare test validation post-launch. Required Qualifications 7+ years of experience in test program management, QA leadership, or systems integration testing, ideally within supply chain, warehouse automation, or logistics environments. Demonstrated experience testing systems that span WCS/WMS layers and ERP inventory systems Experience with warehouse automation go-lives — conveyance systems, sortation, robotics, or similar physical automation integrated with software control layers. Strong understanding of end-to-end test methodology: test strategy, test case design, UAT, regression, defect management, and readiness/exit criteria. Proven ability to manage cross-functional stakeholders (engineering, operations, vendors, IT) without direct authority. Excellent written and verbal communication skills, with experience presenting to executive/leadership audiences. Comfortable working on-site in a warehouse/DCC operational environment in Nashville.
