Quality Manager Location:

Richmond, VA Reports to:

Plant Manager Type:

Full-Time, Salaried Exempt Team:

Quality Team Leads and Quality Technicians/Inspectors The Role The Quality Manager leads the quality function for the Richmond manufacturing facility. This position owns the plant's Quality Management System (QMS), product and supplier quality, audits, corrective actions, quality KPIs, and continuous improvement. You'll lead the quality team and work directly with Production, Engineering, Purchasing, and plant leadership to improve quality performance and maintain customer, regulatory, and

ISO 9001

requirements. What You'll Do Lead and develop the plant quality team. Own and maintain the QMS and

ISO 9001

requirements. Lead internal, customer, supplier, and certification audits. Track and improve quality KPIs, including defects, scrap, rework, and cost of quality. Lead root cause investigations and corrective/preventive actions (CAPA). Manage customer complaints and supplier quality issues. Drive continuous improvement using Lean and Six Sigma methodologies. Manage the quality department's staffing plan and budget. Report quality performance, risks, and improvement plans to plant leadership. What You'll Bring Bachelor's degree in Quality, Engineering, or a related field; equivalent education and experience considered. 5+ years of progressive quality experience in manufacturing. 2+ years of supervisory or management experience. Experience with

QMS, ISO

9001, root cause analysis, and continuous improvement. Experience with Lean, Six Sigma, or similar methodologies. Strong Excel, reporting, and data analysis skills. ASQ certification and

ISO 9001

lead auditor experience preferred. Benefits Medical, dental, and vision coverage; short- and long-term disability; life/AD&D insurance; flexible healthcare spending account; 401(k); paid vacation; and paid sick leave. Equal Opportunity Employer Zing Recruiting is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. #LI-KW1