Job Description

Complaint Investigation Medical Device Quality Tec Contract:

Alameda, California, US Salary Range:

24.00 - 28.00 |

Per Hour Job Code:

371617

End Date:

2026-10-11

Days Left:

29 days, 7 hours left Hi there, This is Siddhi, Talent Expert with Collabera LLC. Hope this message finds you well! We're hiring for Top performers encouraged to apply positions are filling fast! If interested, Let's connect and don't miss out apply today and let's talk about your next big opportunity!

Email:

siddhi.kadakia@collabera.com |

Phone:

(847)-440-1112.

Position Details:

Client Industry:

Pharmaceutical/Medical Device/Biotechnology;

Job Title:

Complaint Investigation Technician | Medical Device Quality Technician

Location:

Alameda, CA 94502

Duration:

6 Months Contract (++ possibility of extension based on performance and business needs)

Shift:

Second Shift, 1:30 PM to 10:00 PM

Pay Rate:

$24.00 to $28.00 per hour The Technician will be responsible for:

Unpacking boxes safely and sorting the returned products accordingly by product lines.

Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.

The Technician will document complaint investigations in the Complaint Handling System.

The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.

Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

Must Have / Preferred Skills

Proficient computer skills to navigate Internet programs used.

Basic MS Office skills.

Ability to read, write and comprehend English.

Experience in Medical Device / Biotech Industry with a Technical Background is preferred.

Knowledge of Electronic Troubleshooting is preferred.

Ability to work in a team setting is a plus.

Ability to follow written work instructions of SOP's is required.

Good documentation skills are a must.

Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.

Ability to focus while performing repetitive and routine investigations is a must.

Great fit for workers with Inspection and Quality experience.

Education

Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.

Recent college graduates with a Bachelor's degree are an ideal fit for this entry level position.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - These all are subject to applicable eligibility).

Job Requirement

Complaint Investigations

Complaint Investigation Technician

Complaint Handling

Medical Device

Medical Device Quality

Quality Technician

Lab Technician

Quality Control

Quality Assurance

Product Investigation

Returned Product Investigation

Blood Glucose Meters

Glucose Strips

Sensors

Electronic Troubleshooting

Troubleshooting

Multimeter

Oscilloscope

Test Fixtures

Microscope

Inspection

Quality Inspection

SOP

Standard Operating Procedures

Documentation

Data Entry

Quality Records

Complaint Handling System

Technical Background

Biotech

Medical Device Industry

MS Office

Computer Skills

Equipment Maintenance

Entry Level Technician

Second Shift

Alameda CA

Reach Out to a Recruiter

Recruiter

Email

Phone

Siddhi Kadakia

siddhi.kadakia@collabera.com