Quality Manager

Job Responsibilities Maintain compliance with 14 CFR Part 145 & EASA Part 145, and customer approvals Obtain and maintain AS9110 accreditation Serve as a liaison with regulatory authorities, customers and external auditors Ensure that QMS processes and procedures meet the requirement of statutory system Approve all QMS documentation and all new equipment and tooling that directly effects product quality Train personnel on Quality and Operator processes and procedures Conduct internal quality audits and audits of suppliers Investigate customer complaints and internal non-conformances Track warranty, auditing, and customer feedback to improve process integrity Manage the tool and test equipment calibration system Ensure Quality manuals are current and compliant Ensure Training manuals and records are current and compliant Inspect product, processes, and metrics to find opportunities to improve quality Manage quality compliance and improvement programs Responsible for document control and gage calibration systems Ensure regulatory requirements and reports are maintained and are in compliance Assist in benchmarking best practices across the company so that successes, failures and obstacles can be identified, communicated and leveraged across departments and the site Ensure that shop floor procedures, documentation and manuals are kept up to date. Work in accordance with the attached competencies as agreed by yourself and the Accountable Manager Must be mentally coherent and free from the influence of drugs (either illegal or legally prescribed drugs that may cause impairment) while performing in the capacity of "safety-sensitive" duties/operations per FAA regulations Perform additional duties and tasks as assigned Required Skills / Knowledge Knowledge of company's policies and procedures Knowledge of the requirements of 14 CFR 145 & EASA Part 145. Knowledge in an aviation component or accessories environment Strong knowledge of ISO9001; preferably AS9110 Quality Systems Strong knowledge of mechanical component overhaul or manufacture, in a highly regulated environment Knowledge of internal and third party auditing Knowledge of computer software (MS Office / spreadsheets / internet websites / PowerPoint / Outlook / MS Project & Access) Skilled in operating computers and office equipment (fax machines, copiers, phone systems) Skilled in basic data entry Skilled in management and supervising Skilled in analyzing and solving problems Skilled in paying attention to detail Skilled in oral and written communication (English) Ability to work with confidential information Ability to lead and conduct audits Ability to address and solve issues Ability to be proactive Ability to manage multiple priorities Ability to understand and interpret vendor invoices, statements and other requests for payment Ability to read, write, speak and understand English per FAA Regulations Ability to communicate effectively (both written and oral) Ability to follow written and oral instructions Ability to process data into useful information Ability to navigate internet Ability to think and concentrate for long periods of time Ability to organize workload to meet deadlines Ability to perform mathematical calculations related to job function Ability to work in a team environment Ability to be flexible with work schedule Ability to learn tasks required to perform the job Experience Minimum three (3) years' experience in a Quality management position preferably in a FAA repair station environment Education Requirements BS Degree (or equivalent) in Quality Management Licensed FAA A&P Mechanic or eligible for an FAA Part 65 Repairman Certificate (preferred) Preferably certified as an AS9110 Quality Systems Lead Auditor, or able to obtain certification within 12 months Physical Requirements Professional appearance and demeanor Must be able to sit/stand for up to 8 hours Must be able to look at computer monitor for up to 8 hours Must be able to lift up to 50 lbs. Must be able to type for long periods of time