Job Overview The Sauna Service Technician (Electrical Specialty) installs, maintains, diagnoses, and repairs sauna systems, with primary responsibility for electrical components and controls. This hands-on role supports the onsite Customer Service Department, production and quality teams, and customers by accurately identifying technical issues and implementing safe, effective solutions. The position also assists with sauna assembly, system testing, installation, and warehouse activities as operational needs require. Responsibilities Diagnose electrical and electromechanical faults in sauna heaters, control panels, power boxes, lighting, ventilation, wiring harnesses, thermostats, relays, sensors, limit switches, thermal cutoffs, fuses, and related components. Use multimeters, ohmmeters, and other diagnostic equipment to identify shorts, overloads, failed elements, tripped breakers, improper connections, and performance issues. Interpret engineering drawings, routings, schematics, wiring diagrams, technical manuals, and manufacturer specifications to guide troubleshooting, repairs, assembly, and installation. Repair or replace defective components; clean, assemble, disassemble, measure, and adjust parts to required specifications. Install conduit, wiring, cabinets, terminal connections, brackets, lights, motors, controls, and other sauna components as assigned, and complete functional and safety testing. Verify production wiring and assembled-system performance before shipment; support Quality Control when electrical anomalies or recurring defects are identified. Support the onsite Customer Service Department by reviewing customer-reported symptoms, providing clear technical guidance, recommending next steps, and documenting resolutions and follow-up needs. Provide field-service or installation support when assigned, including diagnosing installation issues, replacing components, correcting wiring-related concerns, and confirming proper system operation. Collaborate with production, engineering, quality, warehouse, and service team members to resolve electrical, mechanical, and installation issues efficiently. Maintain accurate service records, diagnostic findings, parts used, repairs completed, test results, and customer or internal communications for quality assurance and compliance. Assist in developing and improving troubleshooting guides, maintenance procedures, work instructions, and electrical safety protocols. Follow applicable electrical codes, manufacturer requirements, personal protective equipment requirements, and company safety procedures; perform work only within the scope authorized by training, licensing, and law. Maintain an organized, clean, and safe work area and properly care for tools, test equipment, service parts, and inventory. Assist with receiving, organizing, storing, picking, and preparing inventory or orders for shipment when operational support is needed. Meet established quality, response time, productivity, and documentation expectations while participating in ongoing technical and product training. Qualifications Demonstrated ability to diagnose, troubleshoot, and repair electrical or electromechanical systems. Working knowledge of electrical safety practices and 120V/240V equipment; ability to recognize conditions requiring escalation to a licensed electrician. Ability to accurately read wiring diagrams, schematics, technical drawings, blueprints, and service documentation. Proficiency with multimeters, ohmmeters, hand tools, power tools, and related diagnostic equipment. Mechanical aptitude and experience working with assembled equipment, production machinery, or comparable technical systems. Strong problem-solving, critical-thinking, and root-cause analysis skills with close attention to quality and detail. Clear verbal and written communication skills, including the ability to explain technical information to Customer Service team members and customers. Ability to work independently, collaborate across departments, prioritize needs, and perform effectively in a fast-paced environment. Education and Experience High school diploma or GED required; technical school, electrical training, apprenticeship coursework, or an equivalent combination of education and experience preferred. Previous experience in electrical service, equipment repair, sauna or wellness-product service, manufacturing, assembly, installation, maintenance, or a related technical environment preferred. Applicable electrical license or certification is preferred when required for assigned duties. Working Conditions and Physical Requirements Primarily onsite in an active production, and warehouse environment, with customer-site travel as assigned (5-10%). Regular use of personal protective equipment and frequent work with hand tools, power tools, electrical test equipment, and production or warehouse equipment. Ability to stand, walk, bend, kneel, reach, climb, and perform repetitive tasks; ability to lift and carry up to 40 pounds, with or without reasonable accommodation. May work near energized equipment, elevated temperatures, confined work areas, or active manufacturing operations while following established safety controls. A Background check will need to be completed prior to hire. This role offers a rewarding opportunity for skilled technicians eager to apply their expertise in a dynamic setting focused on wellness technology. We welcome candidates committed to delivering exceptional service while advancing their technical skills within a supportive team environment.

Pay:

$22.00 - $34.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Life insurance Paid time off Parental leave Application Question(s): How many years of hands-on experience do you have diagnosing and troubleshooting electrical issues in equipment, appliances, or similar systems?

Work Location:

In person