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Westrock Coffee

QA Technician

Career Insights for Quality Technician (General)

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Based on North Carolina data

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What they do

A Quality Technician inspects products to assure compliance with given standards including durability , functionality, quality, and safety.

$43,906 / year median in North Carolina

+6% projected growth

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Job Description

We are currently seeking a Quality Assurance Technician for our QA Deprtament. Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results

Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day

Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change

Document results of quality checks

Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician

Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results

Determine disposition of returned goods

Receive and analyze certain customer complaints

Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis

Log blend change samples and quality issues for ISO purposes

Ensure physical blend "target" samples are properly maintained and updated

Perform general daily housekeeping in work area to maintain a quality/safe working environment

Collect, organize and set up product samples for sensory cupping Computer Skills including Word, Excel, Outlook etc.

Excellent oral and written communication skills

Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.

Able to lift 50 lbs

Proven reliability and responsibility Equal Opportunity Employer / Vets / Disabled