Job Title:

Quality Technician Summary of Role The Quality Technician is responsible for ensuring product quality, process compliance, and accurate documentation throughout production. The role supports manufacturing by verifying materials, monitoring process conditions, performing testing, and ensuring all finished goods meet customer and internal specifications. The Quality Technician works closely with production teams to identify issues and maintain quality standards. Essential Functions and Responsibilities Process Monitoring and Verification Monitor product quality on assigned lines Communicate with process leaders and operators to review issues from previous and current shift Verify all testing required by production is complete, within specification and aligned with target values Product Quality Measurement (as required) - Such as, but not limited to; Width Weight Diameter Thickness Stiffness Tensile (Grab & Elong) Adhesion Wicking Flammability Trap & Tear Abrasion T-shirt Shrinkage Product Quality Visual Inspections - Such as, but not limited to; Needle Lines Drag Marks / Lines Voids Contamination Thick / Thin Harmonics Trim Testing and Data Collection Perform and verify required testing Ensure testing is complete at required intervals and results are within specification Retest and escalate out of specification results per the procedure Record and maintain accurate test data Enter and save data accurately in the Quality database Process and set-up Verification Verify machine settings align with product specifications Line Speed Temp Settings (IR, Calendar) Identify and report deviations, ensuring proper documentation or escalation Raw Material Verification (as required, Union facility) Confirm correct raw materials are in use Verify fiber percentage and blends are correct/match control systems and specifications Escalate discrepancies to management Inventory and Roll Quality Control Inspect staged and current production rolls to ensure Proper roll build Double wrapping end to end Diameter is within specification Ensure proper labeling and status of rolls Rolls are in the correct locations, i.e., Nonconforming and first quality rolls are in correct locations / not mixed Nonconforming / Hold Materials Management (Union facility) Accurately disposition hold / nonconforming materials (reclaim, re-roll, waste or upgrade) Verify nonconforming areas are organized and comply with procedures Die Cutter Quality (Union facility) Verify cut accuracy Verify diameters and cross-cut alignments Verify correct material orientation i.e. calendar side Continuous Monitoring Perform hourly run. Speed and blend checks Investigate quality issues Documentation and Reporting (Union facility) Compile work order packets and quality documentation Verify all quality requirements are met prior to order completion Maintain and complete sample folders Qualifications High school diploma or equivalent (required) Manufacturing or quality experience preferred Strong attention to detail Ability to work in a fast-paced, manufacturing environment Skills Strong communication and teamwork skills Ability to identify defects and address Basic computer skills (Microsoft word, excel, data entry) Ability to prioritize and manage multiple tasks Work Environment Manufacturing environment with exposure to machinery, noise, and varying temperatures Standing, walking, bending, and lifting are required May support multiple production lines and departments Key Performance Expectations Accurate and timely completion of inspections and testing Immediate escalation of quality concerns Complete and accurate documentation Effective communication across all teams