The Tech Department Floater is a shared position between the Tech Department areas; boxing, unboxing, screw removal, testing, Grading, Apple, QC, and teardown areas. Essential Duties/Responsibilities Q/C and Troubleshoot technical issues and notate non-functioning components Meet production schedules and deadlines according to quality standards Multi-task, and work in a flexible and changing environment with multiple competing deadlines Interpret written instructions and follow detailed verbal directions Perform basic mathematic calculations Complete data entry of logs, paperwork, and forms Learn multiple tasks, cross train, and perform job functions in other departments, as needed Accurately perform job duties with minimal supervision Utilize testing machines and a variety of hand tools with a high level of finger dexterity Work effectively using low-power magnification, and see details within a close range Effectively communicate (oral, written, and verbal) and maintain good relationship with co-workers. Perform warehouse duties when necessary (move up to 50lb boxes, use pallet jack, trash duties, basic organization, recycling scrap parts) Work well in both groups and independently Any additional duties assigned by the tech lead, tech supervisors or Director of Operations.

Knowledge:

Basic understanding of Chromebook components: LCD screens, Keyboards, Batteries, Motherboards, Wi-Fi Cards, Charge and power ports. Understanding quality control standards and inspection processes. Basic knowledge of computer repair tools and equipment. Awareness of workplace safety practices.

Skills:

Disassemble Chromebooks without causing damage. Identify cosmetic and functional defects. Use hand tools such as precision screwdrivers, spudgers, tweezers, and multimeters. Follow written work instructions and repair procedures. Record inspection results accurately in a computer system. Maintain productivity while meeting quality standards. Perform repetitive tasks with consistency and attention to detail.

Knowledge:

Basic understanding of Chromebook components: LCD screens, Keyboards, Batteries, Motherboards, Wi-Fi Cards, Charge and power ports. Understanding quality control standards and inspection processes. Basic knowledge of computer repair tools and equipment. Awareness of workplace safety practices.

Skills:

Disassemble Chromebooks without causing damage. Identify cosmetic and functional defects. Use hand tools such as precision screwdrivers, spudgers, tweezers, and multimeters. Follow written work instructions and repair procedures. Record inspection results accurately in a computer system. Maintain productivity while meeting quality standards. Perform repetitive tasks with consistency and attention to detail.

Abilities:

Strong attention to detail. Excellent hand-eye coordination and manual dexterity. Ability to work independently with minimal supervision. Ability to prioritize tasks in a fast-paced production environment. Problem-solving and troubleshooting ability. Ability to recognize patterns of recurring defects and communicate them to supervisors. Ability to lift and move equipment (typically up to 25-50 lbs, depending on the workplace). Ability to sit or stand for extended periods. Dependability, punctuality, and a strong work ethic. Ability to work effectively as part of a team.

Key Competencies:

Attention to detail. Technical Aptitude. Critical thinking. Time management. Accountability. Communication. Adaptability. Continuous improvement mindset. Customer quality focused. Reliability. EOE