Quality Assurance Coordinator

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Quality Assurance Coordinator Division/Program:

San Bernardino:

Valley CMRT Starting Compensation:

26.00•30.00

USD Per Hour Working Location:

San Bernardino, CA Working Hours/Shift:

Monday•Friday ( hybrid schedule with flexible hours between 8:00 AM•9:00 PM, based on operational needs). Why Join Our Team?

Competitive Compensation:

Offering a salary that matches your skills and experience.

Generous Time Off:

Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package:

Employer-paid medical, dental, and vision coverage. Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities:

On-the-job training with access to paid CEU opportunities. Career development programs designed to help you grow. Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards:

A culture that celebrates and rewards your hard work and dedication What you bring to

SBHG:

Bachelor's degree in child counseling, development or psychology, or related social science field or Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a bachelor's degree. One (1) year residential care experience or equivalent inpatient psychiatric experience required. One (1) year's quality assurance experience required. Valid California Driver's License, required. Current CPR certification or ability to obtain within 90 days of employment. First Aid certification from persons qualified by agencies including but not limited to the American Red Cross. How you will make a difference: The Quality Assurance/Medical Records Coordinator collaborates with the Q.A. Manager in their responsibility for the CRT Quality Assurance Program. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA/MR Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA/MR is responsible for ensuring the discharged chart is closed in the correct order and completed. Position oversees the Continuous Quality Assurance program, medical records and records all CQI data.

Division/Program Overview:

The Valley Star Crisis Mobile Response Team operates from 6 PM to 8 AM, offering rapid mental health assessments and crisis interventions. Serving all age groups—children, adolescents, adults, and older adults—the program provides essential services for individuals needing immediate crisis intervention and stabilization.

Learn more about SBHG at:

https://www.starsinc.com/stars-inc/

For Additional Information:

mlawrence@starsinc.com We are committed to providing a career-enhancing environment for dedicated professionals desiring to improve the lives of people living with mental health and other challenges to their well-being. SBHG currently employs approximately 1,900 people at more than 45 different sites throughout California. We serve more than 30,000 adults, children, youth and families annually throughout the state. We strongly value and are committed to having a truly diverse workforce and environment•including LGBTQ, cultural, racial, and ethnic diversity in our workforce.