Description As the Wealth QA Analyst , you are responsible for reviewing and analyzing transaction processing, shareholder services activities, and general operational processes to maintain, and /or enhance quality and effectiveness. Additionally, you will build knowledge of the company, processes and customers, while solving a range of straightforward problems related to QA. Primary responsibilities include The incumbent is responsible for quality assurance planning, which includes the development and implementation of quality assurance strategies, methodologies, and test plans for wealth management processes and systems. The incumbent is responsible for test execution and analysis, test documentation and reporting, and process improvement and risk mitigation. The incumbent responsible for regulatory compliance, which includes staying updated on regulatory changes that impact wealth management operations and systems.

Minimum Requirements:

1 year or more of bank/financial services ideally in Wealth Operations FINRA Series 7 licensure Demonstrated strong interpersonal, verbal, and written communication skills. Success proven ability to be successful and adapt to a fast-paced, multi-dimensional work environment using strong time management skills. Proven ability to successfully analyze, problem solve and make decisions independently. Possesses detailed and goal oriented professional approach with an interest in Wealth Management and Investment business line. Completed high school degree or GED equivalent.

Preferred Requirements:

1+ year of Quality Assurance review and testing grid processing. 1+ years of process improvement experience Securities Licenses such as Series 24 and/or Series 63 highly preferred. Demonstrated successful stable work history. Completed associates and/or bachelors college degree

Hours & Work Schedule M-F:

8:00 AM ET - 4:30 PM ET; Occasional OT Optional 100% in office until fully trained then 4 days in the office with 1-day potential work from home Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.