Product Quality & Technical Specialist As the Product Quality & Technical Specialist, you will be responsible for training, guiding, and supporting our logistics partner in daily operations while ensuring the company's processes and quality standards are consistently followed. We are looking for a practical, self-driven professional who enjoys taking ownership and making things happen.

Your responsibilities include:

Training and coaching 3PL logistics partner's personnel on local processes and work instructions Monitoring local process compliance and identifying improvement opportunities Supporting daily troubleshooting and operational problem-solving Acting as the primary contact person for operational and quality-related topics at the North America Distribution Center (NAM DC) Owning and maintaining local tools, equipment, and work instructions Collaborating closely with global teams to resolve issues and improve performance You will serve as the local expert for: The company's product portfolio Product kitting and configuration in a 3PL warehouse setting Inbound quality control Product returns inspection and evaluation Product change management Product quality cases and investigations Key Qualifications Proactive, entrepreneurial, and hands-on "can-do" mindset Independent problem solver with strong ownership and follow-through Mechanical aptitude and hands-on experience with tools, hardware, and assemblies Ability to learn new products, processes, and technologies quickly Comfortable working in a dynamic environment with changing priorities Energetic team player with a continuous improvement mindset Relevant technical education (Associate Degree or equivalent preferred) Training, coaching, or leadership experience is a plus Manufacturing, assembly, repair, or distribution experience preferred Willingness to travel to the company's headquarters in Finland, for approximately two weeks of onboarding, training, and product knowledge information.

Current / Active

/ Valid passport is HIGHLY preferred What matters most, more than specific industry experience, we value: Curiosity and eagerness to learn A start-up mentality Strong ownership and accountability Willingness to train and support others Positive attitude and resilience Additional Requirements Ability to work in a global team environment, collaborating closely with colleagues in Finland and adapting to occasional time zone differences. Comfortable working in a broad role that combines technical tasks, training, quality, problem-solving, and process development. This is a fully on-site position located near the Dallas (DFW) airport area