Marketing & Client Engagement Specialist

"We're looking for a creative, detail-oriented team member to join us as a Marketing & Client Engagement Specialist . This hybrid role is perfect if you're curious about the 'why' behind the trends—moving beyond just 'likes' to see what truly makes a customer take action. You'll get hands-on experience managing our front desk and our digital community, giving you a unique 360-degree view of how marketing and client experience work together. Come build your portfolio and grow with us! " Key Responsibilities Front Desk & Client Experience The "First Impression": Greet clients warmly, manage the check-in/check-out process, and ensure they have a seamless, positive "experience."

Operations:

Manage the daily schedule, handle phone inquiries, and process transactions using our MangoMint POS/CRM system.

Client Education:

Confidently explain our holistic recovery modalities (Cryotherapy, Infrared Saunas, and Beauty Services) and help clients select the best services for their goals. "Training will be provided"

Client Interaction:

Help set up client in

Recovery Services Modalities Upkeep:

Maintain a clean, welcoming environment in the lobby and treatment areas.

Combined Interest:

holistic health, wellness, bio-hacking, fitness, beauty, and helping others feel their best

Growth:

transferable skills to add to your portfolio, creativity welcomed

Social Media & Marketing Outreach Content Creation:

Capture high-quality photos and videos (Reels/TikToks) of our boutique environment and treatments to keep our social feeds active and engaging.

Engagement:

Respond to comments and direct messages to build community and turn followers into clients.

Local Outreach:

Assist with local marketing initiatives, such as coordinating with local partners or preparing materials for community events.

Brand Voice:

Ensure all digital communication aligns with our wellness-focused, boutique brand identity.

Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Application Question(s): What is your scheduling availability for work shifts? How do your professional values align with the services and atmosphere we provide at Cool Indulge? Ability to

Commute:

Fullerton, CA 92831 (Required)

Work Location:

In person