Detroit Fire Department Manager II Under general supervision, directs, plans, manages, coordinates, and administers the programs and activities of a major functional group or essential service area of a city department. An employee in this class is accountable and responsible for these programs and activities. Manages the methods, procedures, work flow, priorities, and operations of an agency major service function, or activity. Establishes or implements service goals, measurements, and performance standards aligned with agency's governance goals. Individually, and through designated managers, coordinates the work of several units or sections in accomplishing objectives. Evaluates the efficiency of designated processes, methods, procedures, and policies to identify critical areas for improvement. Consults with higher level management and recommends broad service or control strategies to accomplish organizational goals. Aligns operational goals with department strategic plan and coordinates their implementation and evaluation. Implements new techniques, procedures, processes, and workable solutions to accomplish organizational strategies. Manages and evaluates effects of process improvement initiatives. Administers the implementation and management of special programs and projects. Confers with managers and instructs employees on legal requirements and policy interpretation. Leads joint activities with other division managers and department representatives to address service concerns. Implements and evaluates plans to resolve organizational and operational problems. Develops workforce through staff planning, succession and progression planning, coaching and counseling, collaboration with employees on career paths, and competency development. Evaluates employee performance through collaboration on assignments and projects and review of results. Confers with employees on questions and concerns of performance, attendance, conduct, and changes to policies and procedures. Prepares and monitors an annual budget. Supervises the preparation of analytical and statistical reports. Bachelor's degree in a related field of study. Certain positions may prefer, or require, a Master's degree. Seven (7) years of work-related experience that includes four (4) years of professional administrative experience directly related to the specified position, including line supervisory or team leader responsibility and authority. Equivalency Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Evaluation Plan Interview:

70%

Evaluation of Training, Experience & Personal Qualifications:

30% Total of Interview and Evaluation T.E.

P:

100%

LRD:

2/26/2026 Knowledge, Skills, and Abilities

• Knowledge of generally accepted methodologies used in the function managed.
• Knowledge of laws, policies, and procedures that affect the function managed.
• Knowledge of capabilities and applications of information technology that support the function.
• Knowledge of contemporary financial management concepts and best practices.
• Knowledge of quality management and process improvement principles.
• Skill in project management.
• Skill in analyzing information to make effective and economical decisions.
• Skill in implementing service delivery procedures.
• Ability to implement strategic financial management plans.
• Ability to bring focus and perspective to group and team projects.
• Ability to respond to workplace dynamics in a timely, visionary and pro-active manner.
• Ability to plan and manage budgets.
• Ability to proficiently use standard office and pertinent specialized software.
• Ability to interpret and analyze financial statistical data.
• Ability to manage multiple priorities.
• Ability to manage effectively as a team leader.
• Ability to make effective and timely decisions with insufficient information.
• Ability to acquire additional training and knowledge of contemporary principles and best practices of the function managed.

Physical Demands Work is sedentary to light. Work Environment Work is performed in a typical office environment with exposure to computer monitors. Some assignments require site visits and occasional travel. The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.