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House of Refuge
Community Engagement Manager
Career Insights for Community Relations Manager
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Based on Arizona data
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What they do
A Community Relations Manager works for a business or organization to develop strategies and programs that represent the business favorably and which create a positive relationship with its community and customers. Manages community relations programs that are in alignment with business strategies. May direct or administer the charitable contributions, grants and volunteer programs.
$86,872 / year median in Arizona
+14% projected growth
Job Description
Join Our Mission At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, hope, support and the resources needed to achieve lasting independence. We are looking for a passionate, relationship-driven Community Engagement Manager who enjoys connecting people with purpose. If you thrive on building partnerships, coordinating volunteers, planning community projects and creating meaningful experiences that inspire others to give back, we would like to meet you. This is more than a job; it is an opportunity to make a lasting impact in the lives of families while strengthening the community that supports them. What You Will Do Volunteer Leadership Recruit, onboard, train, schedule and support volunteers. Create meaningful volunteer experiences that encourage long-term engagement. Coordinate volunteer opportunities across the organization. Maintain volunteer records and required documentation. Community Partnerships Build relationships with businesses, churches, schools, civic organizations, donors and community partners. Represent House of Refuge at community events, networking events and speaking engagements. Promote volunteer opportunities and donation drives Community Projects & Donation Drives Plan and coordinate volunteer service projects and donation drives. Organize logistics, communications, volunteer assignments and event support. Communications & Program Growth Develop volunteer communications and recognition initiatives. Create content for newsletters, presentations, social media and donor communications. Track volunteer participation and program outcomes. Use data to improve volunteer engagement and community impact. Support organizational events. Other initiatives as assigned. What You Bring Required Qualifications High school diploma or GED. Two (2) years of experience in volunteer management, nonprofit operations, community engagement, event coordination, customer service or relationship management. Valid Arizona driver's license. Ability to successfully pass a background check and drug screening. Preferred Qualifications Associate or bachelor's degree in nonprofit management, communications, business, marketing, public administration or related field. Experience coordinating volunteers, community partnerships or nonprofit programs. Experience with Bloomerang, DonorPerfect, or similar nonprofit CRM systems. We Are Looking for Someone Who Builds strong relationships with diverse people. Communicates confidently in writing, presentations, and conversation. Is organized and manages multiple priorities. Enjoys planning events and coordinating projects. Uses data to evaluate and improve programs. Provides exceptional customer service. Works independently and collaboratively. Is proficient with Microsoft Office, Google Workspace, and database software. Work Environment Works in a shared office environment with interaction throughout House of Refuge campuses. Occasional evenings and weekends. Local travel between House of Refuge campuses and community locations. Indoor and outdoor work supporting volunteer projects and donation drives with exposure to varying weather conditions and temperature extremes. Ability to lift up to 25 pounds and assist with event setup and teardown. Reliable transportation. If you are ready to connect people with purpose and strengthen our community, we encourage you to apply today. Join a team where your work changes lives every day.